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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexera ONE

    Score6.3 out of 10
    N/AFlexera One is a software license optimization solution that helps users visualize the entire estate from on-premises to SaaS to cloud. And it delivers features to mitigate risk, reduce costs and maximize every technology investment, from cloud cost management to SaaS management.N/A

    IFS Assyst

    Score10 out of 10
    N/AIFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
    Pricing
    Flexera ONEIFS Assyst
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Flexera ONEIFS Assyst
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Flexera ONEIFS Assyst
    Accounts Payable
    Comparison of Accounts Payable features of Flexera ONE and IFS Assyst
    Feature
    Flexera ONE
    6.0
    1 Ratings
    0% above category average
    IFS Assyst
    -
    Ratings
    Vendor Management6.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Flexera ONE and IFS Assyst
    Feature
    Flexera ONE
    -
    Ratings
    IFS Assyst
    8.9
    1 Ratings
    9% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings9.01 Ratings
    Service restoration00 Ratings9.01 Ratings
    Self-service tools00 Ratings9.01 Ratings
    Subscription-based notifications00 Ratings9.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    ITSM reports and dashboards00 Ratings7.01 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Flexera ONE and IFS Assyst
    Feature
    Flexera ONE
    -
    Ratings
    IFS Assyst
    9.0
    1 Ratings
    10% above category average
    Configuration mangement00 Ratings10.01 Ratings
    Asset management dashboard00 Ratings9.01 Ratings
    Policy and contract enforcement00 Ratings8.01 Ratings
    Change management
    Comparison of Change management features of Flexera ONE and IFS Assyst
    Feature
    Flexera ONE
    -
    Ratings
    IFS Assyst
    8.7
    1 Ratings
    3% above category average
    Change requests repository00 Ratings10.01 Ratings
    Change calendar00 Ratings7.01 Ratings
    Service-level management00 Ratings9.01 Ratings
    Best Alternatives
    Flexera ONEIFS Assyst
    Small Businesses
    No answers on this topic
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Ivanti ITSM
    Score6.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Flexera ONEIFS Assyst
    Likelihood to Recommend
    5.7
    (3 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    5.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Flexera ONEIFS Assyst
    Likelihood to Recommend
    Flexera
    Well suited for single pane dashboard of all cloud spending breaking down to group, user, resource level. This allows ability to track down users who have abnormal usage. What is required from the customer's end is extensive time and resources to set the platform up and curate to their desired specifications. You need at least two people dedicated to managing this platform.
    Incentivized
    Read full review
    IFS
    I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
    Incentivized
    Read full review
    Pros
    Flexera
    • Improved UI with a clean landing page
    • New KPI dashboard for quick insights
    • Embedded Power BI for advanced analytics
    • Flexera ONE Cloud License Management
    Incentivized
    Read full review
    IFS
    • IT Asset Management and IT Service Management in one product
    • ITIL framework
    • Highly customisable service catalogue and processes
    • Mature mobility product
    Read full review
    Cons
    Flexera
    • Well this is very good tech to manage all the it work but still it has a lot of feature which sometimes feel complex to understand it properly.
    • The initial setup is complex.
    • Ongoing maintenance is difficult to handle.
    Incentivized
    Read full review
    IFS
    • Service requests, incident, problem, and change management
    • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
    • Axios help desk does is not knowledgable and does not follow up on reported incidents
    • Training is incomplete - no real resources available except billable by the hour.
    Incentivized
    Read full review
    Likelihood to Renew
    Flexera
    No answers on this topic
    IFS
    At this point, we are stuck with it. We can't afford a change at this point.
    Incentivized
    Read full review
    Usability
    Flexera
    1) the platform errors out - once clicking into report findings the platform does not redirect to the correct location. 2) the reporting is often outdated or incorrect. 3) policies have to be updated manually and updated very frequently - policies error out if they are not up to date. --- It came down to build versus buy. After two years of ROI not being visible, we decided to build inhouse. In a few months, we've replicated Flexera ONE's entire platform. This will be more regular and is highly suggested as you have full control over every automated policy being applied in AWS, Azure, and GCP. The dashboard/visibility is also easy as you can use Grafana or Omni to ingest the cost utilization data.
    Incentivized
    Read full review
    IFS
    No answers on this topic
    Alternatives Considered
    Flexera
    Flexera ONE offers better automation + cost optimization + licensing insights in a single ecosystem
    Incentivized
    Read full review
    IFS
    Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
    Read full review
    Return on Investment
    Flexera
    • Cleaning up of messy data.
    • It is very powerful tool so it is complex to understand.
    • It is well suited for the big companies which faces a major challenges in managing .
    Incentivized
    Read full review
    IFS
    • Replacement of 3 systems with Axios assyst
    • Integration with other enterprise systems
    Read full review
    ScreenShots