6 Ratings
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Score 8.4 out of 100
17 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Fliptop (Discontinued Product)

1. Be sure to specify and understand the impact on your model when looking at volume versus value factors. 2. Ask all your potential vendors about set-up costs and time.3. Understand, with any predictive model, how it will affect both marketing and sales - a predictive tool should bring the two closer together.4. Remember - its predictive, not all-knowing and brief/train your teams accordingly.
Mark Farnell | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
Anonymous | TrustRadius Reviewer

Pros

Fliptop (Discontinued Product)

  • Listening to customers - very responsive customer success team.
  • Working with customers to build the most predictable model.
  • Easy to set up and get useful reporting quickly.
Mark Farnell | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

  • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
  • This gives much better visibility for management to coach.
Brendan White | TrustRadius Reviewer

Cons

Fliptop (Discontinued Product)

  • A little more explanation of how different factors can affect the model in terms of the customer objectives - they've really listened here and have really focussed on the changes we needed to make.
  • Update specific fields/features e.g. multi-currency support (now done), non-confusing field names (being released), custom fiscal years for reporting (coming I believe)
Mark Farnell | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
  • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
  • It actually was unavailable at EOQ one time.
  • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
  • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
  • The query tool is a little hard to use and we have found that queries are very slow and lock up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 7.4
Based on 6 answers
C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
Jason Myers | TrustRadius Reviewer

Usability

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 9.0
Based on 4 answers
From a sales manager’s perspective it was fairly easy to use the base
functionality (just viewing current pipeline) and much harder to look at
analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
Steve Stevenson | TrustRadius Reviewer

Reliability and Availability

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 6.8
Based on 6 answers
In 2 years we have only had 1 uptime issue for around 45 min.
Brendan White | TrustRadius Reviewer

Performance

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 5.8
Based on 6 answers
We have experienced sluggish performance.

We have found that queries are very slow and lock up.
Anonymous | TrustRadius Reviewer

Support Rating

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 9.0
Based on 12 answers
C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
Scott Johnson | TrustRadius Reviewer

In-Person Training

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 5.8
Based on 2 answers
Good assistance on set up and detailed training
Brendan White | TrustRadius Reviewer

Online Training

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 7.0
Based on 2 answers
Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
Anonymous | TrustRadius Reviewer

Implementation Rating

Fliptop (Discontinued Product)

No score
No answers yet
No answers on this topic

InsideSales.com / XANT Predictive Pipeline (discontinued)

InsideSales.com / XANT Predictive Pipeline (discontinued) 6.8
Based on 6 answers
Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Fliptop (Discontinued Product)

We pushed Fliptop through to preferred vendor because (at that time):
  • Fast set up time with zero cost
  • Public appexchange listing (passed salesforce security)
  • Demonstrated best understanding of our requirements
Mark Farnell | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
Richard Kersten | TrustRadius Reviewer

Return on Investment

Fliptop (Discontinued Product)

  • Before fliptop around 50% of our MQLs were in lower quality accounts, that number has reduced to around 15%.
  • We have identified the key market segments that drove over 50% of our growth last year.
  • Real focus for the marketing teams and intel on where to focus key email and nurture campaigns.
Mark Farnell | TrustRadius Reviewer

InsideSales.com / XANT Predictive Pipeline (discontinued)

  • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
  • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
Kristin Lucas | TrustRadius Reviewer

Screenshots

Fliptop (Discontinued Product)

InsideSales.com / XANT Predictive Pipeline (discontinued)

Pricing Details

Fliptop (Discontinued Product)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

InsideSales.com / XANT Predictive Pipeline (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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