Likelihood to Recommend FlowMapp has focused on planning, more so that of clients, the marketing scope, and the communications strategies. one, FlowMapp makes the customer journey available to players, where profiles and other trends are identified. More so, FlowMapp generates reports of the actions that the company might take, more so in securing the market share. Finally, FlowMapp suits companies that are large, and it embraces collaboration, among other interconnected features.
Read full review I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review Pros Excellent customer journey mapping functionality Great buyer persona templates Easy-to-use sitemap function Very user-friendly interface Read full review enables easy for all collaboration especially in the hybrid environment makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders Read full review Cons Icon library is limited Link or group project that are related together Have a user test part to gather all the ux process in the website Read full review It'd be nice that the zoom regulation could be easier to manage The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption A faster and easier way to Integrate with ms office Read full review Usability Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from most similar software. This always causes me problems switching to a graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
Read full review Support Rating Chat support tends to get back to you within a few hours and are always helpful.
Read full review Alternatives Considered FlowMapp is the absolute planning option, with all the formulas for automatic computations and systematic management. Besides, collaborations through outstanding strategies that support communications and other innovation procedures. Besides, FlowMapp has routine check-up procedures, which makes the monitoring of every action simple, effective, and timely. Lastly, FlowMapp has combined the customer journey modeling factor, making it easy to analyze the market.
Read full review Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review Return on Investment 20% quicker presentation. Significantly smaller barrier of entry for clients. Read full review Mural allows us to draft communications for clients that aim to increase the NPS of the organization Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards Read full review ScreenShots