What users are saying about
12 Ratings
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Top Rated
127 Ratings
12 Ratings
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Score 8.4 out of 100

Pantheon

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Top Rated
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Flywheel is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

Flywheel

94%
2 Ratings
9.0

Pantheon

90%
70 Ratings

Usability

Flywheel

N/A
0 Ratings
8.2

Pantheon

82%
33 Ratings

Support Rating

Flywheel

N/A
0 Ratings
10.0

Pantheon

100%
1 Rating

Likelihood to Recommend

Flywheel

Flywheel is particularly well-suited for hands-on WordPress managed hosting. It's also perfect for developers who build site's locally on Local and then want an effortless way to import them into their managed hosting environment. Flywheel particularly excels in scenarios where a customer needs managed. WordPress hosting that handles daily backups and offers test and live environments for a reasonable price.
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Pantheon

I can positively recommend Pantheon to any company for its multipurpose functionality and reliable services. It is easy to work with this tool since it has a flexible UI and a simple operational dashboard. When creating content or editing a template it offers guidelines on how to get the best output. The text search interface helps us to find any content faster across our websites.
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Pros

Flywheel

  • Customer Service
  • User Interface
  • User Experience
  • Creative Support
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Pantheon

  • Effective use of our codebase deployment and implementation.
  • The dashboard functionality and general stability and security are excellent.
  • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
  • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
  • The team offers excellent assistance and help for chat.
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Cons

Flywheel

  • I'd like to see an option for Flywheel to provide email hosting for custom domains
  • A sandbox feature to preview new sites for customers
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Pantheon

  • Pricing structure has too large of a jump between Basic and Performance plans
  • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
  • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
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Pricing Details

Flywheel

Starting Price

$0

Editions & Modules

Flywheel editions and modules pricing
EditionModules
Tiny$15.001
Starter$30.002
Freelance$115.003
Agency$290.004
CustomContact sales team5

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pantheon

Starting Price

$0

Editions & Modules

Pantheon editions and modules pricing
EditionModules
Basic291
Performance1142
EliteContact for quote3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pantheon Pricing

Usability

Flywheel

No answers on this topic

Pantheon

Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
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Support Rating

Flywheel

No answers on this topic

Pantheon

Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
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Alternatives Considered

Flywheel

I select Flywheel to host my site and my clients' sites because of how fast and reliable the service is. The tools are incredible and their local site program, Local, is head and shoulders above the competition. I tried Kinsta's program, but it felt slow and old compared to Local. Flywheel is powerful and dead-simple to use.
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Pantheon

Pantheon stacks up fairly equally, and we chose Pantheon originally because, at the time of making our decision, they were the best partner for our business size, and who could help us through challenges that VIP could not. Today, we are with VIP as that was a faster and more connected integration to our website's CMS, which is also WordPress, and was merely the choice for us due to relationships our longtime developers had with the WordPress VIP team, yielding us insider discounts and enhanced customer service abilities.
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Return on Investment

Flywheel

  • Flywheel has helped me maintain my website where many customers have discovered my business
  • Flywheel has positively impacted my business by offering me an reliable solution to run my WooCommerce Store.
  • Flywheel offered me an affordable managed hosting option, particularly valuable for a small business.
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Pantheon

  • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
  • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
  • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
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