Foglight vs. Pulseway

Strengths [Foglight]

• Monitoring, Alerting and Management of on-prem virtualization and physical servers
• Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
• Ease of use for end users is appreciated

Weaknesses [of Foglight]

• Creation and management of custom monitors is a developer level activity requiring Groovy skillset
• Less useful for management of an environment where there is a large amount of custom implementations
• Commitment to longevity of cartridges/packs for specific subsystems
• Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
• Lack of API accessibility for external integrations to other analytics (splunk, etc.)

Incentivized

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.

Incentivized

• Database monitoring
• Database management suite
• Customization (both monitors and dashboards)

Incentivized

• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

Incentivized

• There are not many problems with this product
• Limited ability to use Foglight itself to solve problems it identifies

Incentivized

• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

Incentivized

Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.

Incentivized

I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.

Incentivized

Incentivized

Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

Incentivized

• Foglight has a positive impact on my company by being a complete monitoring platform that specializes in risk assessment, user diagnosis and management, and server monitoring ensuring a secure business infrastructure through predictive analytics, query analysis, anomaly detection, behavior tracking, troubleshooting, automated discovery, and more.

Incentivized

• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

Incentivized