What users are saying about
23 Ratings
36 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Attribute Ratings

  • Foglight is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Foglight

86%
6 Ratings
8.3

Pulseway

83%
12 Ratings

Usability

Foglight

N/A
0 Ratings
10.0

Pulseway

100%
2 Ratings

Support Rating

Foglight

N/A
0 Ratings
9.6

Pulseway

96%
2 Ratings

Likelihood to Recommend

Quest Software

Strengths [Foglight]
  • Monitoring, Alerting and Management of on-prem virtualization and physical servers
  • Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
  • Ease of use for end users is appreciated
Weaknesses [of Foglight]
  • Creation and management of custom monitors is a developer level activity requiring Groovy skillset
  • Less useful for management of an environment where there is a large amount of custom implementations
  • Commitment to longevity of cartridges/packs for specific subsystems
  • Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
  • Lack of API accessibility for external integrations to other analytics (splunk, etc.)
Read full review

Pulseway

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
Read full review

Pros

Quest Software

  • Foglight NMS is very light on resources given the amount of monitoring connectivity options it provides. It is one of the few that I've trialed in the past that offers SNMP v3 connections.
  • The dashboard is concise with the main areas of interest. It can be customized as well if you have a particular use case.
  • Setting up alerts is straightforward with the ability to set custom thresholds. Alert emails get sent by configuring a primary mail server with the option to add a backup mail server in the event of a primary mail server outage or connectivity issues.
Read full review

Pulseway

  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
Read full review

Cons

Quest Software

  • GUI interface is difficult to navigate
  • No APM capabilities. They left this space about a year ago
  • We have had issues with the GUI response times. On a regular basis, the interface can take several minutes to refresh
Read full review

Pulseway

  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
Read full review

Pricing Details

Foglight

Starting Price

Editions & Modules

Foglight editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pulseway

    Starting Price

    $176 per endpoint

    Editions & Modules

    Pulseway editions and modules pricing
    EditionModules
    Enterprise1.761

    Footnotes

    1. per endpoint

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pay as you go. No hidden fees or contracts. Term based discounts!

    Usability

    Quest Software

    No answers on this topic

    Pulseway

    Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
    Read full review

    Support Rating

    Quest Software

    No answers on this topic

    Pulseway

    I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
    Read full review

    Alternatives Considered

    Quest Software

    We were previously using Oracle to monitor resources across servers and networks. In general, that product was alright but the Foglight alerts are far superior to Oracle. The business goal of using Foglight is really to minimize business interruption costs so the faster and more noticeable the alerts, the better the product is at solving our problems.
    Read full review

    Pulseway

    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Read full review

    Return on Investment

    Quest Software

    • Foglight has a positive impact on my company by being a complete monitoring platform that specializes in risk assessment, user diagnosis and management, and server monitoring ensuring a secure business infrastructure through predictive analytics, query analysis, anomaly detection, behavior tracking, troubleshooting, automated discovery, and more.
    Read full review

    Pulseway

    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Read full review

    Screenshots

    Add comparison