Foglight vs. Red Hat OpenShift on IBM Cloud

Strengths [Foglight]

• Monitoring, Alerting and Management of on-prem virtualization and physical servers
• Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
• Ease of use for end users is appreciated

Weaknesses [of Foglight]

• Creation and management of custom monitors is a developer level activity requiring Groovy skillset
• Less useful for management of an environment where there is a large amount of custom implementations
• Commitment to longevity of cartridges/packs for specific subsystems
• Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
• Lack of API accessibility for external integrations to other analytics (splunk, etc.)

Incentivized

RedHat OpenShift is not only suited for IBM Cloud but can run in ANY cloud. We installed in Azure Cloud, for example. It can also run on Linux servers or a Power 9 machine. It is built for multi-cloud or on-prem environments. IBM support provides such excellent guidance in the installation and configuration that no other product on the market can beat it.

Incentivized

• Database monitoring
• Database management suite
• Customization (both monitors and dashboards)

Incentivized

• Multiclick provisioning of resources makes it super easy to manage pods and deployments. We don't have to maintain code for the same
• In built security features and customizability ensures that organization wide standards are integrated well into the containers
• Automated backups, scale ups and fail recovery makes sure of minimal down time

Incentivized

• There are not many problems with this product
• Limited ability to use Foglight itself to solve problems it identifies

Incentivized

• I wish it had better compatibility with docker file syntax. We had issues when it couldn't build standard docker files
• Wish it had better documentation
• Wish they offered fully supported client libraries for the Openshift API rather than dumping it on a 3rd party

Incentivized

I think response time for IBM Cloud support should be improved.

Incentivized

Incentivized

We evaluated a number of potential solutions and ultimately chose Red Hat OpenShift because it was compatible with our existing technology. Time and costs savings have been realized throughout the company since we implemented Red Hat OpenShift, and the IT department has been freed up to focus on activities that are more valuable.

Incentivized

• Foglight has a positive impact on my company by being a complete monitoring platform that specializes in risk assessment, user diagnosis and management, and server monitoring ensuring a secure business infrastructure through predictive analytics, query analysis, anomaly detection, behavior tracking, troubleshooting, automated discovery, and more.

Incentivized

• Our customer satisfaction and NPS score has had positive outcomes based on new architecture
• We are focused on business outcomes vs running the service and maintenance
• OpenShift on IBM Cloud has had a direct, positive impact on TCO, ROI, and payback period
• Our staff is more focused on higher-level business activities, i.e. acquiring & customer retention

Incentivized