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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    565 Answers
    Features
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    673 Ratings
    1% above category average
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings7.7646 Ratings
    Plug-ins00 Ratings7.5592 Ratings
    Security
    Comparison of Security features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    769 Ratings
    2% below category average
    Single sign-on capability10.08 Ratings8.5725 Ratings
    Role-based user permissions10.07 Ratings8.2757 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    442 Ratings
    7% above category average
    Pay calculation00 Ratings7.9390 Ratings
    Benefit plan administration00 Ratings7.9376 Ratings
    Direct deposit files00 Ratings7.7375 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    778 Ratings
    2% above category average
    Dashboards00 Ratings7.7717 Ratings
    Standard reports00 Ratings7.7765 Ratings
    Custom reports00 Ratings7.6705 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    812 Ratings
    6% above category average
    Accounts payable00 Ratings8.2788 Ratings
    Accounts receivable00 Ratings8.2748 Ratings
    Global Financial Support00 Ratings7.8292 Ratings
    Primary and Secondary Ledgers00 Ratings7.9310 Ratings
    Journals and Reconciliations00 Ratings7.9332 Ratings
    Configurable Accounting00 Ratings7.9306 Ratings
    Standardized Processes00 Ratings8.3343 Ratings
    Inventory Management
    Comparison of Inventory Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    675 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2661 Ratings
    Automatic reordering00 Ratings7.8567 Ratings
    Location management00 Ratings7.9545 Ratings
    Order Management
    Comparison of Order Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    685 Ratings
    3% above category average
    Pricing00 Ratings8.0653 Ratings
    Order entry00 Ratings8.0664 Ratings
    Credit card processing00 Ratings8.827 Ratings
    Cost of goods sold00 Ratings8.3627 Ratings
    Order Orchestration00 Ratings7.9248 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    325 Ratings
    4% above category average
    Billing Management00 Ratings7.94 Ratings
    Cash and Asset Management00 Ratings7.9295 Ratings
    Travel & Expense Management00 Ratings8.34 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4253 Ratings
    Period Close00 Ratings7.9319 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    4 Ratings
    8% above category average
    Project Planning and Scheduling00 Ratings8.04 Ratings
    Task Insight for Project Managers00 Ratings7.94 Ratings
    Project Mobile Functionality00 Ratings7.14 Ratings
    Definable Resource Pools00 Ratings7.64 Ratings
    Grants Management
    Comparison of Grants Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    139 Ratings
    7% above category average
    Award Lifecycle Management00 Ratings8.0139 Ratings
    Procurement
    Comparison of Procurement features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    267 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7188 Ratings
    Contract Authoring00 Ratings7.8188 Ratings
    Contract Repository00 Ratings7.6182 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.0241 Ratings
    Supplier Management00 Ratings8.0236 Ratings
    Risk Management
    Comparison of Risk Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    3 Ratings
    19% above category average
    Risk Repository00 Ratings7.93 Ratings
    Control Management00 Ratings8.33 Ratings
    Control Efficiency Assessments00 Ratings8.33 Ratings
    Issue Detection00 Ratings7.83 Ratings
    Remediation and Certification00 Ratings8.73 Ratings
    Logistics
    Comparison of Logistics features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    217 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings8.0192 Ratings
    Transportation Execution Management00 Ratings8.0185 Ratings
    Trade and Customs Management00 Ratings7.6168 Ratings
    Fulfillment Management00 Ratings8.2177 Ratings
    Warehouse Workforce Management00 Ratings8.0172 Ratings
    Manufacturing
    Comparison of Manufacturing features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    204 Ratings
    8% above category average
    Production Process Design00 Ratings8.1185 Ratings
    Production Management00 Ratings8.1189 Ratings
    Configuration Management00 Ratings8.1177 Ratings
    Work Execution00 Ratings8.1182 Ratings
    Manufacturing Costs00 Ratings8.1181 Ratings
    Supply Chain
    Comparison of Supply Chain features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    251 Ratings
    5% above category average
    Forecasting00 Ratings7.5226 Ratings
    Inventory Planning00 Ratings7.9242 Ratings
    Performance Monitoring00 Ratings7.7230 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Followup CRM and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Followup CRM
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    221 Ratings
    9% above category average
    Proposal Management00 Ratings8.33 Ratings
    Product Master Data Management00 Ratings7.9221 Ratings
    Best Alternatives
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    10.0
    (12 ratings)
    8.4
    (881 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (23 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (769 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    FollowUp CRMSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    FollowUp CRM
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    FollowUp CRM
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.