Forcepoint Data Loss Prevention vs. Ideagen Healthcare Guardian

-Where companies need to secure their attachment, which goes outside, means from their company to outside -Where companies need to ensure their client's personal information -Where companies need DLP. They need to look for Forcepoint only, as they have the upper hand over the rest of their competitors.

Incentivized

Ideagen Healthcare Guardian is very well suited to incident and risk management across the healthcare sector. It is an ideal system for organisations that need a centralised platform to log, track and analyse data. It directly supports compliance and meets NHS governance frameworks and CQC standards. It is also suitable for performance and KPI monitoring, since the powerful data triangulation features allow real-time reports and dashboards to be created which allows clear oversight and monitoring. However, it is likely that these features might be less appropriate for smaller organisations with minimal governance needs. While anyone could potentially use the product, it is likely that only larger ones with more data will make use of the richer features.

• It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data.
• This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies.
• This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security.
• I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience.

Incentivized

• Triangulation of data
• Highly customisable
• Flexible and adaptable
• User friendly

• Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis.
• However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only.

Incentivized

• More technical resources
• Quicker response to some support tickets
• Improved actions management
• More charting options for some data visualisation types

We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.

Incentivized

For us, Forcepoint Data Loss Prevention was difficult to administer, did not work well when it did work, was incredibly expensive for the feature set you get, and was difficult to uninstall when we moved on from the software. Once it was fully set up, it worked occasionally for us.

Incentivized

It is intuitive and aesthetically pleasing. It is customisable based on the needs for the business. You can customise reports to contain only what information is needed.

Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.

Incentivized

User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.

Incentivized

Ideagen Healthcare Guardian stood out as a powerful and comprehensive, but highly customisable system. It offers a remarkable level of flexibility and adaptability to easily fit a diverse range of organisational needs, and this was one of the key reasons why it was selected. This means that should a particular function not be available ‘out of the box’, it can often be built, further expanding its abilities. Along with this, the aforementioned, clean and visually appealing user interface meant that many end users found it easier and preferable to use.

• The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss.
• There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity.

Incentivized

• It is easier to see information on numbers of one page
• It breaks down information in to different timescales: Daily, monthly, quarterly and yearly which is really helpful and is a massive saving on time spent pulling information for reporting purposes
• .