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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FormAssembly

    Score8.9 out of 10
    N/AFormAssembly is an enterprise data collection and automation platform designed to enable organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to…N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    FormAssemblyHearsay, now part of Yext
    Editions & Modules
    Atlas Explorer
    Contact Sales
    per month
    Atlas Team
    Contact sales
    Gov Cloud
    Contact sales
    Atlas Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    FormAssemblyHearsay, now part of Yext
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FormAssemblyHearsay, now part of Yext
    Considered Both Products
    FormAssembly
    No answer on this topic
    Yext
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    39 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    37 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Features
    FormAssemblyHearsay, now part of Yext
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of FormAssembly and Hearsay, now part of Yext
    Feature
    FormAssembly
    8.4
    47 Ratings
    4% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Survey templates8.430 Ratings00 Ratings
    Themes7.943 Ratings00 Ratings
    Custom logo/branding8.946 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of FormAssembly and Hearsay, now part of Yext
    Feature
    FormAssembly
    8.6
    46 Ratings
    1% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Changes to live survey8.539 Ratings00 Ratings
    Question design help8.238 Ratings00 Ratings
    Multiple question types9.048 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of FormAssembly and Hearsay, now part of Yext
    Feature
    FormAssembly
    9.0
    43 Ratings
    7% above category average
    Hearsay, now part of Yext
    -
    Ratings
    Survey logic flexibility9.045 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of FormAssembly and Hearsay, now part of Yext
    Feature
    FormAssembly
    8.1
    46 Ratings
    0% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Response tracking8.745 Ratings00 Ratings
    Data export8.945 Ratings00 Ratings
    Standard reports7.936 Ratings00 Ratings
    Custom reports7.433 Ratings00 Ratings
    Analytics7.56 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of FormAssembly and Hearsay, now part of Yext
    Feature
    FormAssembly
    8.5
    41 Ratings
    2% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Access controls8.239 Ratings00 Ratings
    Compliance8.939 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of FormAssembly and Hearsay, now part of Yext
    Feature
    FormAssembly
    7.0
    28 Ratings
    14% below category average
    Hearsay, now part of Yext
    -
    Ratings
    Vendor-offered crowdsourcing6.01 Ratings00 Ratings
    Respondent restrictions7.929 Ratings00 Ratings
    Best Alternatives
    FormAssemblyHearsay, now part of Yext
    Small Businesses
    Jotform
    Score8.5 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FormAssemblyHearsay, now part of Yext
    Likelihood to Recommend
    8.9
    (53 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (42 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.8
    (3 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (28 ratings)
    -
    (0 ratings)
    User Testimonials
    FormAssemblyHearsay, now part of Yext
    Likelihood to Recommend
    FormAssembly
    Well suited to get information into Salesforce. For the pricepoint you have to pay and the workflow you have to set up it is less appropriate when using Microsoft 365. The Google connector is very simple and you can use it with forms, it hinders us that is not an option unless a workflow is used.
    Incentivized
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Pros
    FormAssembly
    • Integrating with Salesforce - mapping fields is straightforward, and custom formulas allow for some increased complexity in processing.
    • Scalability - we leverage the URL pre-fill and dynamic picklist features to use a single form for multiple different programs.
    • Simple form building via point-and-click is relatively easy. Hidden fields, conditionals, and repeat sections are useful features for more complex form needs.
    • Custom CSS option is useful - has allowed us to visually integrate FormAssembly forms onto our website via iframe.
    Incentivized
    Read full review
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    FormAssembly
    • FormAssembly could do a much better job supporting customers. As I mentioned, FormAssembly is critical to our day-to-day operations, so it is very important to us that support is prompt and reliable when we reach out. Unfortunately, this has not been our experience. For example, on more than one occasion, I had a support case open for months without hearing back, despite repeatedly following up.
    • FormAssembly could make troubleshooting and configuration updates easier by improving their user interface. Salesforce, for example, has a feature called "Where is this used?" for fields, which makes it easy to address bugs and make changes efficiently and effectively.
    • FormAssembly could benefit from improving training and support resources.
    Incentivized
    Read full review
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Likelihood to Renew
    FormAssembly
    FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.
    Incentivized
    Read full review
    Yext
    No answers on this topic
    Usability
    FormAssembly
    The UI is very intuitive and easy to use, even if you've never used a form building platform before. There is plenty of easy-to-find documentation so if you're unsure on anything, you can sense-check it. I also love the drag-and-drop form building. It is a breeze to use, especially compared to other form builders which are quite clunky, or where the functionality takes a lot of clicks to reach. Everything is easily accessible and ready to use with FormAssembly.
    Incentivized
    Read full review
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Support Rating
    FormAssembly
    While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
    Incentivized
    Read full review
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Implementation Rating
    FormAssembly
    I didn't participate in the implementation.
    Incentivized
    Read full review
    Yext
    No answers on this topic
    Alternatives Considered
    FormAssembly
    FormAssembly's features were more expansive than SurveyMonkey, in my opinion. When doing a comparison, we really liked that we could set up formulas to calculate expenses for us and that they would be easy to update as needed for rates that change from year to year.
    Incentivized
    Read full review
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Return on Investment
    FormAssembly
    • FormAssembly makes it easy to share registration forms with targeted groups of users
    • It makes it easy to track registration numbers and form errors and reach out to people who may need assistance
    • It's very easy to create registration forms quickly
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    ScreenShots

    FormAssembly Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot