What users are saying about
16 Ratings
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Score 7.9 out of 100
11 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

FortiMail

FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
Jose A Garcia | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

FortiMail
9.6
Trend Micro Worry-Free Services Suite
Anti-malware
FortiMail
9.7
Trend Micro Worry-Free Services Suite
Cusomizability
FortiMail
9.1
Trend Micro Worry-Free Services Suite
Data Loss Protection
FortiMail
9.9
Trend Micro Worry-Free Services Suite
Threat Detection
FortiMail
9.6
Trend Micro Worry-Free Services Suite
Sandboxing
FortiMail
9.0
Trend Micro Worry-Free Services Suite
End-to-End Encryption
FortiMail
10.0
Trend Micro Worry-Free Services Suite
Management Tools
FortiMail
9.9
Trend Micro Worry-Free Services Suite

Pros

FortiMail

  • Protects email (virus, spam, ransomware).
  • Webmail is intuitive.
  • Stable platform.
  • Integration with other FortiGate products.
Daniel J. Canto Bonilla | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
Anonymous | TrustRadius Reviewer

Cons

FortiMail

  • I would like to see a recommended config come base on the box.
  • I would like to see a secure score type area.
Cody McNeill | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
Brian Duffy | TrustRadius Reviewer

Usability

FortiMail

No score
No answers yet
No answers on this topic

Trend Micro Worry-Free Services Suite

Trend Micro Worry-Free Services Suite 7.0
Based on 1 answer
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
Brian Duffy | TrustRadius Reviewer

Support Rating

FortiMail

FortiMail 9.4
Based on 4 answers
Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.
Cody McNeill | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

Trend Micro Worry-Free Services Suite 9.2
Based on 4 answers
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FortiMail

FortiMail works much better than the previous product we used, McAfee Email Gateway.
Tom Parker | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
David Schwartz | TrustRadius Reviewer

Return on Investment

FortiMail

  • Less virus detected by computer, stopped before.
  • Way less fishing attempts.
  • Doesn't need too much resources.
Tommy Boucher | TrustRadius Reviewer

Trend Micro Worry-Free Services Suite

  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
Mitch Hubbell | TrustRadius Reviewer

Pricing Details

FortiMail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Worry-Free Services Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FortiMail
9.9
Trend Micro Worry-Free Services Suite
9.5

Usability

FortiMail
Trend Micro Worry-Free Services Suite
7.0

Support Rating

FortiMail
9.4
Trend Micro Worry-Free Services Suite
9.2

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