eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
I looked at other options such as DocuSign and they're fairly expensive. The decision to go with eSign Genie had a lot to do with pricing. Once I selected them I was happy with the choice.
eSign Genie was super easy to use and much more economical. It competes well with Adobe and accomplishes the same thing at a fraction of the cost. It took minutes to get this going.
I dumped DocuSign because I could not get any customer service from them. They seem to work via email and consistently replied to EVERY customer service request I had with "We were unable to reach you so we will be closing this issue." After the third time they did this (with …
Neither DocuSign or Adobe (echosign) offered all the features I needed like
condition fields. Plus, with [their] inability to offer any real quality customer support switching was the best thing for us. Also, since eSign Genie was 75% less expensive [it] was an easy decision …
eSign Genie made contacting customer support way easier than any other platform! I was able to get my questions answered and negotiate a contract within hours instead of weeks.
I liked the variety of options that Adobe had for creating fields, checkboxes and the fact that you didn't have to have a coding field. For example you could create a checkbox {{[]}} with this type of coding, where eSign Genie requires a whole line of coding to get a checkbox …
eSign Genie stacks up with Adobe Sign. I find that the functionality of eSign Genie is easier to navigate and I think the option to include a personal note or instruction. I'm not able to do that with Adobe Sign. The pricing is so much more reasonable for eSign Genie and I see …
The price point is better than other products and allows all the same features. The learning curve is low and there’s multi functional across the organization.
We have used other e-sign platforms, but we have found that eSign Genie, although not a huge company, has performed well and met our needs on every level. I especially like how there is no monthly subscription, and we can have access to all input field types without having to …
Seem less professional and harder to use, slightly less easy to use than DocuSign. The price is much better though and I've found it does just as well. Not sure how it stacks up legally-wise to DocuSign?
eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
Creating a document that is easy for a client to understand and complete is a game changer. We are already experiencing a higher document completion rate than when we were with either DocuSign or Adobe (echosign)
With the number of completed documents on the rise with our company, having the incredible pricing structure that eSign Genie offers is a huge money saver for us
Not having to spend so much time with clients explaining how to complete the forms is saving us huge in customer support cost.