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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frame.io

    Score9 out of 10
    N/AFrame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

    $15

    per user/per month

    Matterport

    Score10 out of 10
    N/AMatterport headquartered in Sunnyvale develops immersive 3D technology. They offer a platform for prosumers and professionals to capture, edit and share 3D models of physical spaces. These navigable virtual tours are presented in Matterport's proprietary photo-realistic digital media format.

    $9.99

    per month

    Pricing
    Frame.ioMatterport
    Editions & Modules
    Pro
    $15
    per user/per month
    Team
    $25
    per user/per month
    Free
    Free
    For up to 2 users
    Enterprise
    Contact sales team
    Starter
    $9.99
    per month
    Professional
    $69.00
    per month
    Business
    $309.00
    per month
    Offerings
    Pricing Offerings
    Frame.ioMatterport
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Frame.ioMatterport
    Considered Both Products
    Adobe
    No answer on this topic
    Matterport
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    49 Answers
    No answers on this topic
    Features
    Frame.ioMatterport
    Creative Collaboration
    Comparison of Creative Collaboration features of Frame.io and Matterport
    Feature
    Frame.io
    8.5
    59 Ratings
    11% above category average
    Matterport
    -
    Ratings
    Variety of file types9.156 Ratings00 Ratings
    Configurable and automated workflows8.048 Ratings00 Ratings
    Audit trail8.254 Ratings00 Ratings
    Real-time collaboration8.557 Ratings00 Ratings
    User Ratings
    Frame.ioMatterport
    Likelihood to Recommend
    9.0
    (71 ratings)
    9.8
    (2 ratings)
    Likelihood to Renew
    8.3
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (65 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frame.ioMatterport
    Likelihood to Recommend
    Adobe
    Frame.io is best suited if you are on, say, a marketing team and want to get feedback from other team members or leaders on a project you have been working on. Frame.io is less suited to serving as your team's primary storage for raw footage and photos.
    Incentivized
    Read full review
    Matterport
    Matterport is very well suited for showing what a space looks like without having to have contractors, designers, or clients on-site multiple times. We have used Matterport to send out existing and current information to help with bidding, design, and construction documentation. The Matterport app does not do as well on the outside of a building where there are not a lot of differences in-between scans. Matterport does work very well for interior spaces, homes, and businesses.
    Incentivized
    Read full review
    Pros
    Adobe
    • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
    • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
    • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
    Incentivized
    Read full review
    Matterport
    • Easy to capture the space.
    • Easy to use and very intuitive.
    • Easy to demonstrate to potential clients.
    Incentivized
    Read full review
    Cons
    Adobe
    • When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
    • Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.
    Incentivized
    Read full review
    Matterport
    • The Matterport Capture app has some bugs and issues where some scans don't align well and additional time is needed re-scan in the same location multiple times.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
    Incentivized
    Read full review
    Matterport
    No answers on this topic
    Usability
    Adobe
    Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
    Incentivized
    Read full review
    Matterport
    No answers on this topic
    Reliability and Availability
    Adobe
    I haven't experienced any outages with Frame.io.
    Incentivized
    Read full review
    Matterport
    No answers on this topic
    Performance
    Adobe
    When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
    Incentivized
    Read full review
    Matterport
    No answers on this topic
    Support Rating
    Adobe
    The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
    Incentivized
    Read full review
    Matterport
    No answers on this topic
    Alternatives Considered
    Adobe
    We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
    Incentivized
    Read full review
    Matterport
    We have looked at other, "Matterport like" products. One of the greatest advantages Matterport has over the other products we have reviewed is the ability to automatically create 3d walkthroughs and host the walkthroughs where we need them. Many of the "Matterport like" apps focus on Showing existing homes and spaces. We have used Matterport for this purpose but our primary use is to show the process of a construction project from the beginning, throughout, and to the finished product.
    Incentivized
    Read full review
    Scalability
    Adobe
    Frame.io was very easy to scale to the appropriate teams needed
    Incentivized
    Read full review
    Matterport
    No answers on this topic
    Return on Investment
    Adobe
    • Frame.io has shortened our review time considerably, saving time.
    • Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
    • Frame.io has improved the relationship between departments, which was more tense with previous review methods.
    Incentivized
    Read full review
    Matterport
    • We have been investing in our solution and look forward to positive returns in 2022.
    Incentivized
    Read full review
    ScreenShots

    Frame.io Screenshots

    Screenshot of the main home pageScreenshot of a specific projectScreenshot of the mobile appScreenshot of collectionsScreenshot of collections