Frame.io vs. Capture for Jira, from SmartBear

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Frame.io
Score 9.0 out of 10
N/A
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing tools (e.g. Final Cut Pro) to enhance the editing and collaboration process.
$15
per user/per month
Capture for Jira
Score 8.6 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Pricing
Frame.ioCapture for Jira, from SmartBear
Editions & Modules
Pro
$15
per user/per month
Team
$25
per user/per month
Free
Free
For up to 2 users
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Frame.ioCapture for Jira
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Frame.ioCapture for Jira, from SmartBear
Top Pros
Top Cons

No answers on this topic

Features
Frame.ioCapture for Jira, from SmartBear
Creative Collaboration
Comparison of Creative Collaboration features of Product A and Product B
Frame.io
5.0
1 Ratings
0% above category average
Capture for Jira, from SmartBear
-
Ratings
Audit trail5.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Frame.io
-
Ratings
Capture for Jira, from SmartBear
8.3
1 Ratings
5% above category average
Task Management00 Ratings8.01 Ratings
Mobile Access00 Ratings8.01 Ratings
Search00 Ratings7.01 Ratings
Visual planning tools00 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Frame.io
-
Ratings
Capture for Jira, from SmartBear
8.0
1 Ratings
1% below category average
Discussions00 Ratings8.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Frame.io
-
Ratings
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Document collaboration00 Ratings7.01 Ratings
Access control00 Ratings8.01 Ratings
Advanced security features00 Ratings8.01 Ratings
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User Ratings
Frame.ioCapture for Jira, from SmartBear
Likelihood to Recommend
9.0
(8 ratings)
8.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(2 ratings)
-
(0 ratings)
User Testimonials
Frame.ioCapture for Jira, from SmartBear
Likelihood to Recommend
Frame.io
The best thing about frame.io (and the reason we subscribed to the service in the first place), is it is very easy for clients to give notes when reviewing videos we produce for them. It allows them -- forces them, actually -- to give frame specific notes, so there is no confusion about what shot they are talking about. The one thing that would be nice would be another area for clients to make more global, general notes, so that both the global and specific notes could all be referenced in one place. But overall, had this service for about three years and still very happy with it.
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SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
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Pros
Frame.io
  • Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
  • Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
  • Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
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SmartBear
  • Documentation
  • Directions
  • Ease of use
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Cons
Frame.io
  • Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually.
  • Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos.
  • Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me.
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SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
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Usability
Frame.io
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
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SmartBear
No answers on this topic
Support Rating
Frame.io
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
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SmartBear
No answers on this topic
Alternatives Considered
Frame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
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SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Return on Investment
Frame.io
  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
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SmartBear
  • Efficient
  • Bit expensive
  • Flexible
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ScreenShots