TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frame.io

    Score9 out of 10
    N/AFrame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

    $15

    per user/per month

    Virola Messenger

    Score8.5 out of 10
    N/AVirola Messenger is a corporate messenger for secure team collaboration. Both self-hosted and cloud Virola servers are available. Main features: private and group chat rooms file transfer and unlimited storage reactions, mentions, replies and discussions continuous voice and video meetings voice meetings recording live avatars issue tracking with task board screen sharing remote…

    $22

    per month 11 users (minimum)

    Pricing
    Frame.ioVirola Messenger
    Editions & Modules
    Pro
    $15
    per user/per month
    Team
    $25
    per user/per month
    Free
    Free
    For up to 2 users
    Enterprise
    Contact sales team
    Annual Subscription
    $1.30
    per month per user
    Monthly Subscription
    $1.56
    per month per user
    Perpetual License
    $31.24
    one-time fee per user
    Offerings
    Pricing Offerings
    Frame.ioVirola Messenger
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Frame.ioVirola Messenger
    Considered Both Products
    Adobe
    No answer on this topic
    Provide Support Live Chat
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    58 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    48 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    58 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    45 Answers
    No answers on this topic
    Features
    Frame.ioVirola Messenger
    Creative Collaboration
    Comparison of Creative Collaboration features of Frame.io and Virola Messenger
    Feature
    Frame.io
    8.4
    53 Ratings
    10% above category average
    Virola Messenger
    -
    Ratings
    Variety of file types9.050 Ratings00 Ratings
    Configurable and automated workflows8.042 Ratings00 Ratings
    Audit trail8.248 Ratings00 Ratings
    Real-time collaboration8.451 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Frame.io and Virola Messenger
    Feature
    Frame.io
    -
    Ratings
    Virola Messenger
    7.8
    2 Ratings
    1% above category average
    Task Management00 Ratings8.52 Ratings
    Mobile Access00 Ratings8.02 Ratings
    Search00 Ratings7.01 Ratings
    Communication
    Comparison of Communication features of Frame.io and Virola Messenger
    Feature
    Frame.io
    -
    Ratings
    Virola Messenger
    9.5
    2 Ratings
    17% above category average
    Chat00 Ratings9.52 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Frame.io and Virola Messenger
    Feature
    Frame.io
    -
    Ratings
    Virola Messenger
    9.0
    2 Ratings
    11% above category average
    Video files00 Ratings9.02 Ratings
    Audio files00 Ratings9.02 Ratings
    Best Alternatives
    Frame.ioVirola Messenger
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frame.ioVirola Messenger
    Likelihood to Recommend
    9.0
    (65 ratings)
    8.5
    (2 ratings)
    Likelihood to Renew
    8.7
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (59 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frame.ioVirola Messenger
    Likelihood to Recommend
    Adobe
    Frame.io is best suited if you are on, say, a marketing team and want to get feedback from other team members or leaders on a project you have been working on. Frame.io is less suited to serving as your team's primary storage for raw footage and photos.
    Incentivized
    Read full review
    Provide Support Live Chat
    This is fantastic for offices that have employees working from home. It is a much cleaner and easier way to discuss projects or even have informal conversations. However if all employees are working from the same office, the features are limited as conversation, screen sharing, and task management are less valuable.
    Incentivized
    Read full review
    Pros
    Adobe
    • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
    • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
    • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
    Incentivized
    Read full review
    Provide Support Live Chat
    • Secure chatting
    • Chatrooms
    • File transfer/ sharing
    Incentivized
    Read full review
    Cons
    Adobe
    • When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
    • Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.
    Incentivized
    Read full review
    Provide Support Live Chat
    • A cleaner interface.
    • More intuitive for older generations.
    • Customizable notification tones
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Usability
    Adobe
    Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Reliability and Availability
    Adobe
    I haven't experienced any outages with Frame.io.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Performance
    Adobe
    When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Support Rating
    Adobe
    The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Alternatives Considered
    Adobe
    We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
    Incentivized
    Read full review
    Provide Support Live Chat
    It's really early to judge Virola's capabilities with other offerings or tools in the marketplace but with the set of features the tool offers at the moment at the negligible price it can surely be counted as a dark horse to make its way through to be one of the best. Provide that it has the ability to support larger teams, it can really be successful in the future.
    Incentivized
    Read full review
    Scalability
    Adobe
    Frame.io was very easy to scale to the appropriate teams needed
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Return on Investment
    Adobe
    • Frame.io has shortened our review time considerably, saving time.
    • Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
    • Frame.io has improved the relationship between departments, which was more tense with previous review methods.
    Incentivized
    Read full review
    Provide Support Live Chat
    • Kept everyone in the loop
    • Allowed for seamless project discussions from inside and outside the office.
    • Great way to share screens which was very important.
    Incentivized
    Read full review
    ScreenShots

    Frame.io Screenshots

    Screenshot of the main home pageScreenshot of a specific projectScreenshot of the mobile appScreenshot of collectionsScreenshot of collections

    Virola Messenger Screenshots

    Screenshot of Virola Messenger desktop and mobile client appsScreenshot of Issues and discussions in Virola MessengerScreenshot of Virola Messenger mobile client appScreenshot of Task board in Virola MessengerScreenshot of Screen sharing and remote control in Virola Messenger