TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FrameworkLTC

    Score4 out of 10
    N/AFrameworkLTC is specifically a closed-door specialty pharmacy management software, from SoftWriters headquartered in Pittsburgh.N/A

    Practice Fusion

    Score4.9 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Pricing
    FrameworkLTCPractice Fusion
    Editions & Modules
    No answers on this topic
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Offerings
    Pricing Offerings
    FrameworkLTCPractice Fusion
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FrameworkLTCPractice Fusion
    Billing and Claims Management
    Comparison of Billing and Claims Management features of FrameworkLTC and Practice Fusion
    Feature
    FrameworkLTC
    -
    Ratings
    Practice Fusion
    8.2
    4 Ratings
    9% above category average
    Real-time eligibility verification00 Ratings10.01 Ratings
    Claims management00 Ratings10.01 Ratings
    Coding00 Ratings10.03 Ratings
    Patient billing00 Ratings10.01 Ratings
    Financial Reporting00 Ratings1.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of FrameworkLTC and Practice Fusion
    Feature
    FrameworkLTC
    -
    Ratings
    Practice Fusion
    5.2
    7 Ratings
    39% below category average
    Rule-based scheduling00 Ratings5.05 Ratings
    Automated appointment reminders00 Ratings8.06 Ratings
    Automated patient check-in00 Ratings5.05 Ratings
    Multi-location support00 Ratings7.23 Ratings
    Calendar interface00 Ratings1.07 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of FrameworkLTC and Practice Fusion
    Feature
    FrameworkLTC
    -
    Ratings
    Practice Fusion
    6.4
    7 Ratings
    12% below category average
    Charting / document management00 Ratings7.07 Ratings
    Templates00 Ratings6.06 Ratings
    Patient portal00 Ratings7.14 Ratings
    Mobile/tablet support00 Ratings9.94 Ratings
    Fax integration00 Ratings10.04 Ratings
    Integration with other EMR and PM systems00 Ratings7.73 Ratings
    Workflow automation00 Ratings1.04 Ratings
    Speech recognition00 Ratings9.01 Ratings
    Customization00 Ratings1.06 Ratings
    E-prescribing00 Ratings5.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of FrameworkLTC and Practice Fusion
    Feature
    FrameworkLTC
    -
    Ratings
    Practice Fusion
    7.2
    7 Ratings
    14% below category average
    HIPAA compliance00 Ratings5.07 Ratings
    Role-based permission levels00 Ratings4.06 Ratings
    Data backups and redundancy00 Ratings9.84 Ratings
    Local mode / networking failsafe00 Ratings9.93 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of FrameworkLTC and Practice Fusion
    Feature
    FrameworkLTC
    -
    Ratings
    Practice Fusion
    2.7
    7 Ratings
    94% below category average
    Task tracking00 Ratings6.04 Ratings
    Specialty-specific workflows00 Ratings1.05 Ratings
    Multi-office / multi-physician capabilities00 Ratings1.05 Ratings
    Best Alternatives
    FrameworkLTCPractice Fusion
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FrameworkLTCPractice Fusion
    Likelihood to Recommend
    4.0
    (1 ratings)
    1.0
    (8 ratings)
    Usability
    7.0
    (1 ratings)
    3.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    4.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FrameworkLTCPractice Fusion
    Likelihood to Recommend
    SoftWriters
    FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
    Incentivized
    Read full review
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Pros
    SoftWriters
    • Product flexibility
    • Tailored business rules for each client facility
    • Integration with most modern EHR platforms.
    Incentivized
    Read full review
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Cons
    SoftWriters
    • Code quality
    • Understanding how LTC pharmacies operate and do business in reality.
    • Requires "fat client" installation and maintenance.
    • Customer support often learns more about errors and resolutions from our team than we learn from customer support.
    Incentivized
    Read full review
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Usability
    SoftWriters
    Core functionality works quite well. Data integrity and quality is excellent. There is no question that our clinical data is accurate, reliable, and well-protected. The daily user interface—after undergoing training—is logical in most cases and consistent across individual service lines. Users are able to come in and do their job.
    Incentivized
    Read full review
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Support Rating
    SoftWriters
    New releases tend to introduce as many bugs as they fix. The support staff is often unable to assist with issues that are more complex than basic "reading the manual" issues. In many cases, even after escalation, we have received feedback that certain functionality is intended and not considered a bug, even though the way the application behaves is in no possible way the desired behavior for use within a real-world pharmacy.
    Incentivized
    Read full review
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Alternatives Considered
    SoftWriters
    FrameworkLTC is the most flexible platform with the best user experience. Competitors are even farther behind than FrameworkLTC on innovation and modernizing the software offering as a SaaS instead of an on-premise client-server model. FrameworkLTC has clinical and financial reporting capabilities that are superior to its competitors.
    Incentivized
    Read full review
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Return on Investment
    SoftWriters
    • Allowed for expansion to multiple lines of business.
    • Better control over inventory and pricing.
    • A data structure that allows sophisticated analysis using third-party data visualization tools.
    Incentivized
    Read full review
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    ScreenShots