Freddy AI for CX vs. Oracle Digital Assistant
Freddy AI for CX vs. Oracle Digital Assistant
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freddy AI for CX | N/A | Freddy AI for CX (based on technology acquired by Freshworks with AnswerIQ in February 2020) is an AI solution designed to help customer support teams reduce inbound ticket volume, streamline first contact response, and even make zero touch resolution a reality. From front-end deflection tools to back-end agent assist solutions. With Freddy AI for CX, the vendor says users can: Help customers help themselves with "deflection" tools… | $15 per month per agent | |
Oracle Digital Assistant | N/A | The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots. | $0.02 Unit Price (Request) |
Freddy AI for CX | Oracle Digital Assistant | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Freddy AI for CX | Oracle Digital Assistant | |
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Freddy AI for CX | Oracle Digital Assistant | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freddy AI for CX | Oracle Digital Assistant | |
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Likelihood to Recommend | - (0 ratings) | 7.8 (7 ratings) |
Freddy AI for CX | Oracle Digital Assistant | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Oracle |
Pros | Freshworks Inc No answers on this topic | Oracle |
Cons | Freshworks Inc No answers on this topic | Oracle |
Alternatives Considered | Freshworks Inc No answers on this topic | Oracle |
Return on Investment | Freshworks Inc No answers on this topic | Oracle |
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