Freddy AI for CX vs. Terminus ABM Platform
Freddy AI for CX vs. Terminus ABM Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freddy AI for CX | N/A | Freddy AI for CX (based on technology acquired by Freshworks with AnswerIQ in February 2020) is an AI solution designed to help customer support teams reduce inbound ticket volume, streamline first contact response, and even make zero touch resolution a reality. From front-end deflection tools to back-end agent assist solutions. With Freddy AI for CX, the vendor says users can: Help customers help themselves with "deflection" tools… | $15 per month per agent | |
Terminus ABM Platform | Mid-Size Companies (51-1,000 employees) | Supporting B2B strategies, the Terminus platform offers tactical playbooks that help teams meet accounts throughout their entire lifecycle. It is a platform rooted in first-party data that surrounds buyers with engaging digital experiences from account acquisition to expansion and renewal. The Terminus engine is built to drive ROI, minimize fraud, prioritize brand safety, and turn intent into relevant, actionable insight for GTM teams. Key benefits of Terminus: - Relevant… | N/A |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Freddy AI for CX | Terminus ABM Platform | |
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Freddy AI for CX | Terminus ABM Platform | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Leadfeeder Score 7.3 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Folloze Score 9.4 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Folloze Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freddy AI for CX | Terminus ABM Platform | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (30 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (3 ratings) |
Freddy AI for CX | Terminus ABM Platform | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Terminus |
Pros | Freshworks Inc No answers on this topic | Terminus |
Cons | Freshworks Inc No answers on this topic | Terminus |
Likelihood to Renew | Freshworks Inc No answers on this topic | Terminus |
Alternatives Considered | Freshworks Inc No answers on this topic | Terminus |
Return on Investment | Freshworks Inc No answers on this topic | Terminus |
ScreenShots | Terminus ABM Platform Screenshots |