What users are saying about
35 Ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

FreeAgent

FreeAgent is really suited to the financial management of a small business. Especially an owner managed business as it provides all the tools to keep on top of finances. It can reduce the need for a bookkeeper as it is easy to add expenses and reconcile them with the linked bank accounts. The integrated payroll would also reduce the need for third-party management of such processes. Would still recommend the use of an accountant to advise on more complex financial requirements.
Vince McConville | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

FreeAgent
8.6
Pay calculation
FreeAgent
8.0
Benefit plan administration
FreeAgent
8.5
Direct deposit files
FreeAgent
8.9
Salary revision and increment management
FreeAgent
8.8
Reimbursement management
FreeAgent
8.7

Customization

FreeAgent
5.5
API for custom integration
FreeAgent
4.5
Plug-ins
FreeAgent
6.4

Security

FreeAgent
8.5
Single sign-on capability
FreeAgent
9.0
Role-based user permissions
FreeAgent
8.0

Reporting & Analytics

FreeAgent
7.8
Dashboards
FreeAgent
10.0
Standard reports
FreeAgent
9.0
Custom reports
FreeAgent
4.4

General Ledger and Configurable Accounting

FreeAgent
9.3
Accounts payable
FreeAgent
10.0
Accounts receivable
FreeAgent
10.0
Cash management
FreeAgent
10.0
Bank reconciliation
FreeAgent
10.0
Expense management
FreeAgent
10.0
Time tracking
FreeAgent
10.0
Fixed asset management
FreeAgent
8.6
Multi-currency support
FreeAgent
9.1
Multi-division support
FreeAgent
9.0
Regulations compliance
FreeAgent
8.7
Electronic tax filing
FreeAgent
9.0
Self-service portal
FreeAgent
9.0
Journals and Reconciliations
FreeAgent
8.0

Inventory Management

FreeAgent
7.4
Inventory tracking
FreeAgent
7.7
Automatic reordering
FreeAgent
8.2
Location management
FreeAgent
4.5
Manufacturing module
FreeAgent
9.1

Order Management

FreeAgent
8.1
Pricing
FreeAgent
8.1
Order entry
FreeAgent
6.8
Credit card processing
FreeAgent
8.2
Cost of goods sold
FreeAgent
9.1

Pros

FreeAgent

  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
Eddie May | TrustRadius Reviewer

Cons

FreeAgent

  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
Anthony Stretten | TrustRadius Reviewer

Usability

FreeAgent

FreeAgent 9.1
Based on 4 answers
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
Edgar Danielyan | TrustRadius Reviewer

Reliability and Availability

FreeAgent

FreeAgent 8.9
Based on 5 answers
Based in a cloud and never had any issues with down time. I can access from any device
Gavin Percy | TrustRadius Reviewer

Alternatives Considered

FreeAgent

I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.
Eddie May | TrustRadius Reviewer

Return on Investment

FreeAgent

  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
Jason Dalton AICB CB.Cert PM.Dip | TrustRadius Reviewer

Pricing Details

FreeAgent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison