What users are saying about
46 Ratings
84 Ratings
46 Ratings
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Score 8.6 out of 100
84 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

FreeAgent

FreeAgent is really suited to the financial management of a small business. Especially an owner managed business as it provides all the tools to keep on top of finances. It can reduce the need for a bookkeeper as it is easy to add expenses and reconcile them with the linked bank accounts. The integrated payroll would also reduce the need for third-party management of such processes. Would still recommend the use of an accountant to advise on more complex financial requirements.
Vince McConville | TrustRadius Reviewer

Zoho Books

The biggest pro is that everyone can easily use Zoho Books. Secondly I would say Zoho Books is the world's best accounting software which is very helpful by helping me in managing money flowing in or flowing outside of our organization. It has played a key role in making our decision making power strong.
Markus Melton | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

FreeAgent
8.6
Zoho Books
Pay calculation
FreeAgent
8.0
Zoho Books
Benefit plan administration
FreeAgent
8.5
Zoho Books
Direct deposit files
FreeAgent
8.9
Zoho Books
Salary revision and increment management
FreeAgent
8.8
Zoho Books
Reimbursement management
FreeAgent
8.7
Zoho Books

Customization

FreeAgent
5.5
Zoho Books
5.5
API for custom integration
FreeAgent
4.5
Zoho Books
5.5
Plug-ins
FreeAgent
6.4
Zoho Books

Security

FreeAgent
8.5
Zoho Books
6.5
Single sign-on capability
FreeAgent
9.0
Zoho Books
7.4
Role-based user permissions
FreeAgent
8.0
Zoho Books
5.6

Reporting & Analytics

FreeAgent
7.8
Zoho Books
8.0
Dashboards
FreeAgent
10.0
Zoho Books
6.8
Standard reports
FreeAgent
9.0
Zoho Books
8.1
Custom reports
FreeAgent
4.4
Zoho Books
9.0

General Ledger and Configurable Accounting

FreeAgent
9.3
Zoho Books
6.5
Accounts payable
FreeAgent
10.0
Zoho Books
7.0
Accounts receivable
FreeAgent
10.0
Zoho Books
7.0
Cash management
FreeAgent
10.0
Zoho Books
6.2
Bank reconciliation
FreeAgent
10.0
Zoho Books
6.3
Expense management
FreeAgent
10.0
Zoho Books
6.5
Time tracking
FreeAgent
10.0
Zoho Books
5.9
Fixed asset management
FreeAgent
8.6
Zoho Books
Multi-currency support
FreeAgent
9.1
Zoho Books
7.0
Multi-division support
FreeAgent
9.0
Zoho Books
Regulations compliance
FreeAgent
8.7
Zoho Books
5.9
Electronic tax filing
FreeAgent
9.0
Zoho Books
Self-service portal
FreeAgent
9.0
Zoho Books
6.5
Journals and Reconciliations
FreeAgent
8.0
Zoho Books

Inventory Management

FreeAgent
7.4
Zoho Books
6.4
Inventory tracking
FreeAgent
7.7
Zoho Books
6.4
Automatic reordering
FreeAgent
8.2
Zoho Books
6.3
Location management
FreeAgent
4.5
Zoho Books
Manufacturing module
FreeAgent
9.1
Zoho Books

Order Management

FreeAgent
8.1
Zoho Books
6.4
Pricing
FreeAgent
8.1
Zoho Books
5.8
Order entry
FreeAgent
6.8
Zoho Books
6.7
Credit card processing
FreeAgent
8.2
Zoho Books
6.5
Cost of goods sold
FreeAgent
9.1
Zoho Books
6.5

Pros

FreeAgent

  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
Eddie May | TrustRadius Reviewer

Zoho Books

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Nathan Sichilongo | TrustRadius Reviewer

Cons

FreeAgent

  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
Anthony Stretten | TrustRadius Reviewer

Zoho Books

  • When converting to Zoho Books from another accounting software, this seemed a bit difficult but this process is never easy.
  • There are certain restrictions within modules (estimates/sales orders/invoices/payments) that make it difficult to edit transactions. In many ways this is good, but different from what we have experienced with other accounting software solutions.
Anonymous | TrustRadius Reviewer

Usability

FreeAgent

FreeAgent 9.1
Based on 4 answers
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
Edgar Danielyan | TrustRadius Reviewer

Zoho Books

Zoho Books 7.3
Based on 4 answers
Some features lack of depth in its functionalities as they give the impression that they are incomplete or half-way developed, so it is necessary to optimize some features already present in the software so that it can provide maximum performance and provide a real value to the software. It should be noted that there is a steep in the learning curve when using Zoho Books especially if you are a user who comes from using another accounting software, so you will have to get used to its workflow and operation.
Markus Melton | TrustRadius Reviewer

Reliability and Availability

FreeAgent

FreeAgent 8.9
Based on 5 answers
Based in a cloud and never had any issues with down time. I can access from any device
Gavin Percy | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Support Rating

FreeAgent

No score
No answers yet
No answers on this topic

Zoho Books

Zoho Books 5.7
Based on 4 answers
The people are great. They follow the party line when working with us. There is clearly no intent to provide integration to the employee expenseThere is no intent to make the bank reconciliations system work in a manner consistent with US Accounting principles. There is no intent make the payroll system one that can easily cut a paycheck. Which brings up the fact that adjusting the printing on a check is very laborious and you only get close. You cannot get perfect
Mike James | TrustRadius Reviewer

Alternatives Considered

FreeAgent

I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.
Eddie May | TrustRadius Reviewer

Zoho Books

We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Mike Koolwijk | TrustRadius Reviewer

Return on Investment

FreeAgent

  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
Jason Dalton AICB CB.Cert PM.Dip | TrustRadius Reviewer

Zoho Books

  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Cedric Haynes | TrustRadius Reviewer

Screenshots

Pricing Details

FreeAgent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeAgent Editions & Modules

Additional Pricing Details

Zoho Books

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$15

Zoho Books Editions & Modules

Edition
Standard$151
Professional$401
Premium$601
Free$02
  1. Per Organization/Month, Billed Annually
  2. For businesses with turnover <50K USD per annum
Additional Pricing Details
Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.

Rating Summary

Likelihood to Recommend

FreeAgent
10.0
Zoho Books
8.4

Usability

FreeAgent
9.1
Zoho Books
7.3

Reliability and Availability

FreeAgent
8.9
Zoho Books

Performance

FreeAgent
9.1
Zoho Books

Support Rating

FreeAgent
Zoho Books
5.7

Scalability

FreeAgent
8.2
Zoho Books

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