FreeAgent vs. Zoho Books

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 8.4 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.N/A
Zoho Books
Score 8.3 out of 10
N/A
Zoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. The vendor offers a 14 day free trial.
$0
For businesses with turnover <50K USD per annum
Pricing
FreeAgentZoho Books
Editions & Modules
No answers on this topic
Free
$0
For businesses with turnover <50K USD per annum
Standard
$15
Per Organization/Month, Billed Annually
Professional
$40
Per Organization/Month, Billed Annually
Premium
$60
Per Organization/Month, Billed Annually
Offerings
Pricing Offerings
FreeAgentZoho Books
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$15 Per Organization/Month, Billed Annually
Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
More Pricing Information
Community Pulse
FreeAgentZoho Books
Top Pros
Top Cons
Features
FreeAgentZoho Books
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
18% above category average
Zoho Books
-
Ratings
Pay calculation8.012 Ratings00 Ratings
Benefit plan administration8.56 Ratings00 Ratings
Direct deposit files8.92 Ratings00 Ratings
Salary revision and increment management8.86 Ratings00 Ratings
Reimbursement management8.78 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
6.3
12 Ratings
8% below category average
Zoho Books
6.0
14 Ratings
13% below category average
API for custom integration4.59 Ratings6.014 Ratings
Plug-ins8.011 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
8% above category average
Zoho Books
9.3
23 Ratings
17% above category average
Single sign-on capability9.013 Ratings10.018 Ratings
Role-based user permissions8.013 Ratings8.722 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
7.5
21 Ratings
1% above category average
Zoho Books
7.8
22 Ratings
5% above category average
Dashboards9.019 Ratings7.222 Ratings
Standard reports9.019 Ratings7.221 Ratings
Custom reports4.410 Ratings9.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
8.8
23 Ratings
20% above category average
Zoho Books
8.3
23 Ratings
14% above category average
Accounts payable8.018 Ratings8.221 Ratings
Accounts receivable8.020 Ratings9.122 Ratings
Cash management9.018 Ratings8.021 Ratings
Bank reconciliation9.019 Ratings5.920 Ratings
Expense management8.022 Ratings7.421 Ratings
Time tracking9.017 Ratings6.013 Ratings
Fixed asset management8.611 Ratings00 Ratings
Multi-currency support10.08 Ratings10.012 Ratings
Multi-division support9.05 Ratings00 Ratings
Regulations compliance8.78 Ratings10.011 Ratings
Electronic tax filing10.019 Ratings00 Ratings
Self-service portal9.011 Ratings10.015 Ratings
Journals and Reconciliations8.01 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
10% above category average
Zoho Books
6.5
12 Ratings
3% below category average
Inventory tracking7.72 Ratings6.012 Ratings
Automatic reordering8.21 Ratings7.07 Ratings
Location management4.51 Ratings00 Ratings
Manufacturing module9.11 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
13% above category average
Zoho Books
8.3
20 Ratings
16% above category average
Pricing8.19 Ratings7.017 Ratings
Order entry6.82 Ratings9.016 Ratings
Credit card processing8.25 Ratings9.017 Ratings
Cost of goods sold9.13 Ratings8.016 Ratings
Best Alternatives
FreeAgentZoho Books
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.3 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.3 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.9 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeAgentZoho Books
Likelihood to Recommend
9.0
(23 ratings)
6.8
(24 ratings)
Usability
9.1
(4 ratings)
6.7
(6 ratings)
Availability
8.9
(5 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
5.3
(5 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
FreeAgentZoho Books
Likelihood to Recommend
FreeAgent
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
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Zoho
If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
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Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
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Zoho
  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
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Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
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Zoho
  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
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Usability
FreeAgent
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
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Zoho
Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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Zoho
No answers on this topic
Support Rating
FreeAgent
No answers on this topic
Zoho
The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
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Alternatives Considered
FreeAgent
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
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Zoho
We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
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Zoho
  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
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ScreenShots

Zoho Books Screenshots

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