What users are saying about
3 Ratings
16 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

LoopUp

It's fantastic for folks who have conference calls with folks outside your organization throughout the day. It does not have a video option though, so if you need that, look elsewhere. After each call, I get an email "receipt" which shows the length of the call and all participants.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.0
LoopUp
Hosted PBX
FreeConferenceCall.com
9.7
LoopUp
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
LoopUp
User templates
FreeConferenceCall.com
7.5
LoopUp
Call reports
FreeConferenceCall.com
8.7
LoopUp

Call Management

FreeConferenceCall.com
8.3
LoopUp
Answering rules
FreeConferenceCall.com
8.0
LoopUp
Call recording
FreeConferenceCall.com
9.3
LoopUp
Call park
FreeConferenceCall.com
8.0
LoopUp
Call screening
FreeConferenceCall.com
8.0
LoopUp
Message alerts
FreeConferenceCall.com
8.0
LoopUp

VoIP system collaboration

FreeConferenceCall.com
8.8
LoopUp
Video conferencing
FreeConferenceCall.com
8.5
LoopUp
Audio conferencing
FreeConferenceCall.com
9.5
LoopUp
Video screen sharing
FreeConferenceCall.com
8.7
LoopUp
Instant messaging
FreeConferenceCall.com
8.5
LoopUp

Mobile apps

FreeConferenceCall.com
10.0
LoopUp
Mobile app for iOS
FreeConferenceCall.com
10.0
LoopUp
Mobile app for Android
FreeConferenceCall.com
10.0
LoopUp

Performance & Compatibility of Online Events Software

FreeConferenceCall.com
LoopUp
8.0
High quality audio
FreeConferenceCall.com
LoopUp
9.0
High quality video
FreeConferenceCall.com
LoopUp
6.0
Low bandwidth requirements
FreeConferenceCall.com
LoopUp
9.0
Mobile support
FreeConferenceCall.com
LoopUp
8.0

Screen Sharing

FreeConferenceCall.com
LoopUp
7.0
Desktop sharing
FreeConferenceCall.com
LoopUp
7.0

Online Meetings / Events

FreeConferenceCall.com
LoopUp
8.5
Calendar integration
FreeConferenceCall.com
LoopUp
7.0
Meeting initiation
FreeConferenceCall.com
LoopUp
10.0

Online Events Security

FreeConferenceCall.com
LoopUp
8.0
User authentication
FreeConferenceCall.com
LoopUp
8.0
Participant roles & permissions
FreeConferenceCall.com
LoopUp
8.0
Confidential attendee list
FreeConferenceCall.com
LoopUp
8.0

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

LoopUp

  • Easily connect and identify users
  • Allows for Screen Sharing
  • Moderator can manage those in the call
Anonymous | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

LoopUp

  • The cost may be higher than a traditional conference line.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

LoopUp

No score
No answers yet
No answers on this topic

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

LoopUp

No score
No answers yet
No answers on this topic

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

LoopUp

No score
No answers yet
No answers on this topic

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

LoopUp

No score
No answers yet
No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

LoopUp

Loopup is a cheaper alternative than GoToMeeting. You do sacrifice some of the features, but for most staff requiring a dial in and screen sharing it does the job. If cost reduction is at the forefront, you may want to look more seriously at LoopUp as a screen sharing tool.
Anonymous | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

LoopUp

  • Everyone loves it and raves about the easy of use.
  • Reliability, more than previous product.
Anonymous | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LoopUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
8.0
LoopUp
9.0

Likelihood to Renew

FreeConferenceCall.com
10.0
LoopUp

Usability

FreeConferenceCall.com
10.0
LoopUp

Support Rating

FreeConferenceCall.com
9.5
LoopUp

Implementation Rating

FreeConferenceCall.com
10.0
LoopUp

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