Freedcamp vs. HCL Connections

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freedcamp
Score 10.0 out of 10
N/A
The vendor states Freedcamp helps tens of thousands of teams around the world manage their work. Their free plan contains tasks(in list and kanban view), milestones, discussions, calendar, time-tracking and password management. On their premium plans, they also offer Gantt charts, Wikis, Issue Tracking, CRM and Invoices+.
$2.49
per month
HCL Connections
Score 9.0 out of 10
N/A
Connections from HCL Technologies (formerly from IBM, acquired by HCL in 2018) is a collaboration tool and employee digital workspace with key features like social analytics, blogs, document management, and a social network.N/A
Pricing
FreedcampHCL Connections
Editions & Modules
Minimalist
$2.49
per month
Business
$8.99
per month
No answers on this topic
Offerings
Pricing Offerings
FreedcampHCL Connections
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FreedcampHCL Connections
Top Pros
Top Cons
Features
FreedcampHCL Connections
Project Management
Comparison of Project Management features of Product A and Product B
Freedcamp
10.0
2 Ratings
28% above category average
HCL Connections
-
Ratings
Task Management10.02 Ratings00 Ratings
Gantt Charts10.02 Ratings00 Ratings
Scheduling10.02 Ratings00 Ratings
Team Collaboration10.02 Ratings00 Ratings
Email integration10.01 Ratings00 Ratings
Mobile Access10.01 Ratings00 Ratings
Timesheet Tracking10.02 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Freedcamp
9.1
1 Ratings
20% above category average
HCL Connections
-
Ratings
Quotes/estimates9.11 Ratings00 Ratings
Invoicing9.11 Ratings00 Ratings
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FreedcampHCL Connections
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User Ratings
FreedcampHCL Connections
Likelihood to Recommend
10.0
(2 ratings)
9.0
(20 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.7
(7 ratings)
Usability
10.0
(1 ratings)
9.0
(4 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.0
(4 ratings)
Implementation Rating
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
FreedcampHCL Connections
Likelihood to Recommend
Freedcamp
I have used a number of different Project Management Tools and this is the one I always make the team come back to, it's easy to use, has great support, and can be used by people of various levels of technical ability. When planning a complicated network, that needs to be sold to a customer, all people within the company have needs that have to be addressed, from the obvious technical, but also legal, regulatory, finance, and ordering of equipment and all these have different milestones, that interconnect, this is where Freedcamp shines, it allows all of the company to work together to achieve the technical sale.
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HCL Technologies
IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
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Pros
Freedcamp
No answers on this topic
HCL Technologies
  • The plugin for MS Office/Explorer has made saving and sharing working documents extremely convenient for me and my close colleagues
  • The newsfeed feature conveniently aggregates updates from the communities/people you follow. It's nice not to have to jump from community to community to see what's going on in the organization
  • The various apps can be used for several purposes. A little creativity goes a long way when establishing what type of information the apps can be useful for communicating
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Cons
Freedcamp
No answers on this topic
HCL Technologies
  • The lack of a note-taking tool became a bigger and bigger issue as time went on. Our pilot users felt Connections was a natural place to take and share meeting notes – including photos, drawings, recorded audio, etc. – and were always frustrated that there was no easy, organized way to do that. We tried using a Blog, Wiki, etc. but nothing really resonated as a good solution for this.
  • The Wiki tool is weak, providing rigid structure but with few options. A Community can only have a single Wiki, for instance. Wikis are weak in the mobile app as well; they’re not even easy to navigate. Users ended up ignoring Wikis completely despite our efforts to get them to convert documents like guidelines, policies, procedures, handbooks, etc. into Wiki form.
  • The Windows Explorer plug-in was useful but required a lot of manual intervention to setup. For instance, once a user joins a Community in Connections, the Community also has to be manually added to the Explorer plug-in so the user can find, open and edit files with it. We felt this process should be much more automated.
  • Tagging is only relevant in the web UI and, to a lesser extent, in the mobile app. However, in the Windows Explorer plug-in, Tags are not usable at all making it difficult to find things that were easy to find in the web UI.
  • IBM Docs was not included in the on-premises deployment; it was an additional license so we did not test it. Documents, mainly Microsoft Office files, are still the single most common way our user community creates, shares, edits and presents information. That proved to be a major gap for our users, and slowed user adoption considerably. We considered testing it, but IBM Docs would only work for about half of our users so we found ourselves wondering if we really wanted to support two document editing platforms. IBM Docs also offers no way to work offline as far as we could tell. This also meant we would need to keep licensing Microsoft Office which is not cheap.
  • Consulting costs are high because the back-end environment is complex. Installing, administrating and even patching Connections is a fairly complex process. We needed to hire consultants to install our test environment and any major upgrades would’ve required additional consulting fees. Any 3rd party add-ons we looked at were highly technical in nature meaning…you guessed it, more consulting costs.
  • Administrating IBM Connections requires editing XML files in a specific, secure way that is typically done in a console. I love consoles as much as the next admin, but when you only use a console once every 2 months it means looking up all the documentation and re-educating yourself. A single change could take me 2 hours to implement. 3rd party admin dashboards do exist, at an additional cost, but IBM really should provide a much easier way to manage the environment.
  • The lack of in-person or online training courses, materials, videos, etc. really discouraged a lot of users. The only decent training we could find (marketing videos aside) was a single video series on Lynda.com which, of course, was an additional cost. In the end that video didn’t really help our users much beyond introductory concepts.
  • IBM includes reporting, but it’s a massive Cognos system requiring some serious hardware and Cognos expertise. We had neither, and would have ultimately opted for a 3rd party add-on for reporting and statistics.
  • An often overlooked concern is eDiscovery. Our contracted eDiscovery service extensively works with various ECMs, but had no idea how they would handle Connections data. The cloud version of Connections offers an add-on for eDiscovery, but as far as we could tell IBM offered nothing for on-premises deployments.
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Likelihood to Renew
Freedcamp
I always come back to using Freedcamp, I've used others, but keep coming back.
Read full review
HCL Technologies
Connections has continued to more than meet our needs from a collaboration point of view and we are currently working on integration with our IBM Websphere portal platform to provide an integrated collaboration solution. This scenario will provide our users the best both products have to offer in a single interface.
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Usability
Freedcamp
I have people who struggle to use PC's using Freedcamp, so it's that easy to understand in the basic form. I've also had high-level CTOs using Freedcamp, so it covers all areas.
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HCL Technologies
Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.
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Reliability and Availability
Freedcamp
No answers on this topic
HCL Technologies
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
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Performance
Freedcamp
No answers on this topic
HCL Technologies
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
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Support Rating
Freedcamp
Especially a few years ago when Freedcamp was first starting, I needed support, sometimes, I'd find a bug as a heavy user, Igor and Angel are great people who are quick to reply and help you as well as the other great staff. Freedcamp's support is the best of any software product I use.
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HCL Technologies
IBM Support has ALWAYS been quick to respond, regardless of the product. Even first level techs seldom provide "canned" responses and they really try to help. If they can't help, they don't wallow around but engage the right person immediately. It's very rare that the first level tech needs to escalate, and even more rare when they do escalate and the next person engaged cannot solve it. We have been more than satisfied with IBM support's quick and professional responses to our issues.
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Implementation Rating
Freedcamp
No answers on this topic
HCL Technologies
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
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Alternatives Considered
Freedcamp
Overall ease of use, ability to have different people of skills, mobile version, and access.
Read full review
HCL Technologies
From the few times that I have used MS SharePoint, I can say that it doesn't seem to hold a candle to the robust features of IBM Connections. The out-of-the-box capabilities of IBM Connections are amazing and are more easy to access and use than what I've seen with MS SharePoint.
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Scalability
Freedcamp
No answers on this topic
HCL Technologies
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
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Return on Investment
Freedcamp
  • It's quite low cost for a business so that's a no brainer.
  • I also use it for a Non-Profit organization and we get a free version there, which is great.
  • I remember that the people running company planning especially loved how this made complex activity open for viewing by all within the company (as required) so that there was no "mystery" within projects, we all had an advance understanding of what resources and activities would be needed.
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HCL Technologies
  • Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
  • Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.
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ScreenShots

Freedcamp Screenshots

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