FreshBooks vs. IRIS Financials

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 8.7 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$21
per month
IRIS Financials
Score 9.0 out of 10
N/A
N/AN/A
Pricing
FreshBooksIRIS Financials
Editions & Modules
Lite
$21
per month
Plus
$38
per month
Premium
$65
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksIRIS Financials
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Community Pulse
FreshBooksIRIS Financials
Features
FreshBooksIRIS Financials
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
9.1
35 Ratings
16% above category average
IRIS Financials
-
Ratings
API for custom integration9.330 Ratings00 Ratings
Plug-ins8.926 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
10.0
41 Ratings
20% above category average
IRIS Financials
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.941 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
7.5
57 Ratings
4% below category average
IRIS Financials
-
Ratings
Dashboards8.957 Ratings00 Ratings
Standard reports8.755 Ratings00 Ratings
Custom reports4.82 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
7.5
56 Ratings
2% below category average
IRIS Financials
8.0
1 Ratings
5% above category average
Accounts payable8.041 Ratings8.01 Ratings
Accounts receivable9.455 Ratings00 Ratings
Cash management7.03 Ratings00 Ratings
Bank reconciliation7.02 Ratings00 Ratings
Expense management6.651 Ratings00 Ratings
Time tracking7.642 Ratings00 Ratings
Multi-currency support7.01 Ratings00 Ratings
Regulations compliance6.021 Ratings00 Ratings
Self-service portal9.13 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
9.4
49 Ratings
21% above category average
IRIS Financials
-
Ratings
Pricing8.839 Ratings00 Ratings
Order entry9.337 Ratings00 Ratings
Credit card processing9.641 Ratings00 Ratings
Cost of goods sold10.01 Ratings00 Ratings
Best Alternatives
FreshBooksIRIS Financials
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.3 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.3 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksIRIS Financials
Likelihood to Recommend
8.4
(75 ratings)
9.0
(1 ratings)
Likelihood to Renew
7.6
(18 ratings)
-
(0 ratings)
Usability
9.5
(20 ratings)
9.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(11 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FreshBooksIRIS Financials
Likelihood to Recommend
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
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IRIS Software Group
Iris Financials meets our needs by providing a single platform for our finance users to access real time data. This is aided by accurate reporting which can be accessed over the cloud or on premise, we chose the cloud solution. Our users report that the system is methodical and matches out working processes.
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Pros
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
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IRIS Software Group
  • Payroll
  • Remote Access
  • Reporting
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Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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IRIS Software Group
  • Cost
  • Support
  • Better Integration with HR/MIS
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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IRIS Software Group
No answers on this topic
Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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IRIS Software Group
Once implemented Iris Financials is fairly intuitive to use. Our staff report that they can use the system comfortably after only a few hours of training. Depending on any previous systems that you use implementation can be quite lengthy but the migration team we dealt with worked with us and helped us to get the most out of setup experience.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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IRIS Software Group
No answers on this topic
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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IRIS Software Group
No answers on this topic
Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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IRIS Software Group
No answers on this topic
Alternatives Considered
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
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IRIS Software Group
FMS was used previously in our organization but it lacked any central overview (MAT View) which made it difficult to manage and collect/analyze data . IRIS Financials added this much needed central layer to assist our CFO and finance users, and transfer them in to a central way of working.
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Return on Investment
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
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IRIS Software Group
  • Time savings
  • greater record accuracy
  • greater visibility of budgets
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ScreenShots

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking