Freshmarketer vs. Twilio SendGrid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshmarketer
Score 6.1 out of 10
N/A
Freshmarketer is a website optimization tool offering A/B testing, heat maps, funnel analysis, and split URL testing. With its Chrome plugin, Freshmarketer allows users to create experiments from the comfort of their own browser. Zarget lets users bypass login screens, and get real time reports as well.
$0
per month
Twilio SendGrid
Score 7.7 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
Pricing
FreshmarketerTwilio SendGrid
Editions & Modules
Free
$0
per month
Enterprise
$15
per month per user
Basic
$15
per month
Advanced
$60
per month
Free
Free
Offerings
Pricing Offerings
FreshmarketerTwilio SendGrid
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreshmarketerTwilio SendGrid
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
FreshmarketerTwilio SendGrid
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Freshmarketer
-
Ratings
Twilio SendGrid
6.9
48 Ratings
14% below category average
WYSIWYG email editor00 Ratings7.035 Ratings
Dynamic content00 Ratings6.638 Ratings
Ability to test dynamic content00 Ratings5.836 Ratings
Landing pages00 Ratings7.423 Ratings
A/B testing00 Ratings7.028 Ratings
Mobile optimization00 Ratings7.136 Ratings
Email deliverability reporting00 Ratings7.048 Ratings
List management00 Ratings6.942 Ratings
Triggered drip sequences00 Ratings7.022 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Freshmarketer
-
Ratings
Twilio SendGrid
7.5
48 Ratings
2% below category average
Dashboards00 Ratings7.646 Ratings
Standard reports00 Ratings8.046 Ratings
Custom reports00 Ratings7.030 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Freshmarketer
-
Ratings
Twilio SendGrid
8.0
10 Ratings
0% below category average
URL Validation00 Ratings7.110 Ratings
Link Tracking00 Ratings8.010 Ratings
Image Validation00 Ratings9.08 Ratings
Inbox Display00 Ratings7.610 Ratings
Email Accessibility Tools00 Ratings7.610 Ratings
Spelling and Grammar Check00 Ratings8.08 Ratings
Spam Testing00 Ratings8.110 Ratings
Email Previews00 Ratings8.510 Ratings
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FreshmarketerTwilio SendGrid
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User Ratings
FreshmarketerTwilio SendGrid
Likelihood to Recommend
6.1
(3 ratings)
5.9
(59 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(6 ratings)
Support Rating
-
(0 ratings)
3.0
(9 ratings)
User Testimonials
FreshmarketerTwilio SendGrid
Likelihood to Recommend
Freshworks Inc
Zarget is well suited for web testing. The A/B test function is simple yet effective. The tool is also really good for heat maps. Even easier and quicker than A/B testing and so insightful! Goal funnels are also great with Zarget but we use GA functionality for that.
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Twilio
I think Sendgrid is a great tool for sending out emails of all types. I've primarily used it for transactional emails as we've had other solutions for marketing emails, but I'm sure it would do just a good job - there is a "Marketing" section within the app you can use. Sendgrid integrates really easily with the development frameworks I've used, such as Laravel and Lumen; I've also integrated it with Moodle with ease.
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Pros
Freshworks Inc
  • Zarget is a dynamic platform, meaning the URL doesn't need to be reloaded after updates and changes have been made, as it displays live page results.
  • It is an easy to use platform and is quite intuitive.
  • Zarget allows you to see hot spots and click rates on active pages.
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Twilio
  • Managing email lists / audiences is easy with features like groups and segments.
  • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
  • Provides clear / easy-to-read analytics of email campaigns.
  • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
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Cons
Freshworks Inc
  • None so far.
Read full review
Twilio
  • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
  • Helping with warming up our dedicated IP for the best-sending score.
  • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
  • Transactional email sequences would be a huge plus.
  • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
  • Better reporting and split reporting between transactional and marketing emails.
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Usability
Freshworks Inc
No answers on this topic
Twilio
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
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Support Rating
Freshworks Inc
No answers on this topic
Twilio
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
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Alternatives Considered
Freshworks Inc
I tested Google's testing platform before using Zarget and found it quite difficult to set up tests and doesn't give as much insight. I only used the free version though. Zarget definitely fairs better in comparison.
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Twilio
If given a choice between the two, I would pick Mandrill over SendGrid. Mandrill is slightly more expensive but the data & reports that you receive from it make the service worth it. Mandrill lets you export reports over a period of time, view the actual content of emails that you've dispatched and the customer support is way better. If you can bear the slightly higher cost, Mandrill would be a better choice.
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Return on Investment
Freshworks Inc
  • Zarget has helped us optimize website landing pages for conversions.
Read full review
Twilio
  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
Read full review
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