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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshping (discontinued)

    Score7.4 out of 10
    N/AFreshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

    $11

    per month, billed annually

    NetScaler

    Score8 out of 10
    N/ANetScaler ADC is an application delivery controller.N/A
    Pricing
    Freshping (discontinued)NetScaler
    Editions & Modules
    Blossom - 60 checks (can add more checks)
    $11.00
    per month, billed annually
    Garden - 80 checks (can add more checks)
    $36.00
    per month, billed annually
    Sprout
    Free
    50 checks (none additional)
    No answers on this topic
    Offerings
    Pricing Offerings
    Freshping (discontinued)NetScaler
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEvery additional 10 checks - $8/month billed annually—
    More Pricing Information
    Community Pulse
    Freshping (discontinued)NetScaler
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    Freshping (discontinued)NetScaler
    Small Businesses
    SolarWinds Pingdom
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Azure Application Gateway
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Azure Application Gateway
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Freshping (discontinued)NetScaler
    Likelihood to Recommend
    7.5
    (2 ratings)
    8.5
    (26 ratings)
    Usability
    9.0
    (2 ratings)
    7.4
    (6 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.3
    (4 ratings)
    User Testimonials
    Freshping (discontinued)NetScaler
    Likelihood to Recommend
    Discontinued Products
    Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
    Incentivized
    Read full review
    Cloud Software Group
    Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The UI is neat. It's very easy to use, and with lots of information.
    • It's very easy to set up.
    • The "badge" feature is interesting for showing up on institutional website.
    Incentivized
    Read full review
    Cloud Software Group
    • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
    • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
    • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Better integration with Freshservice to generate tickets
    • Monitor internal systems
    • Better ability to customize
    Incentivized
    Read full review
    Cloud Software Group
    • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
    • Being able to have more than just one routing table would allow the ability to leverage security.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
    Incentivized
    Read full review
    Cloud Software Group
    I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
    Incentivized
    Read full review
    Cloud Software Group
    Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
    Incentivized
    Read full review
    Cloud Software Group
    easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Good visual for end users
    • Adds another check to verify uptime/outages
    • Cost for us was free, so we had nothing to lose by adding it
    Incentivized
    Read full review
    Cloud Software Group
    • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
    • Scales up and out with ease
    • Challenging to find NetScaler experts for advanced features you want to enable and use
    Incentivized
    Read full review
    ScreenShots