Likelihood to Recommend We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
Read full review I really feel like [LinkedIn Talent Hub] has great potential to be used by many many companies. I think if it is made a little more user friendly with a little more development on the back end to remove some bugs, this could be a potential game changer. I have enjoyed working and getting to know this.
Read full review Pros Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks. Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage. The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place. Read full review Source of talent - LinkedIn has become the #1 place to engage talent. Targeting / advertising / sponsoring employment ads are very effective. They are costly, but effective. Connecting with talent via InMails and ability to send InMails to a pretty targeted audience with ease is great. This allows you to reach out/connect fast with people that "fit" what you are looking for. Other sites for recruiting, etc. are hit and miss. The quality of results is the strongest on LinkedIn and has been for many, many years. Read full review Cons User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users). Tracking applicant diversity - we ended up using Typeform to supplement Freshteam. Analytics - hard to use and not particularly useful. Read full review Reporting. Major lacking here. If a job is closed then reopened (which that feature was recently removed), all reporting is wiped clean and picked back up with the "reopen" date. So it doesn't give a full history of the job activity. Lacks adequate approvals in the system. If you're a company with a risk of audits, I would not recommend Talent Hub. They lack compliance: the system allows us to "hire" someone who never applied to the job. Req history could be incomplete with the way reporting functions are set up. The system puts passive "sourced" candidates and applicants in the same bucket for pipeline workflows. Disposition status is inadequate and greatly lacking, etc. Dashboard is not customizable. We do not have our own unique req IDs. The system generates project IDs but these numbers are shared with all their clients, they're not unique to Ora so they are somewhat random and not in order. They do not differentiate between a networking project and an approved requisition. There's more, too many to list. Read full review Support Rating Although we never experienced any issues with the LinkedIn Talent platform or required any support, we always knew in the event that we did need assistance, it was readily available. LinkedIn as a whole is always very supportive and responsive whenever I've had any issues or even a simple question in the past. I'm sure anyone experiencing difficulties with the platform would have a resolution from the support team just about instantly.
Read full review Alternatives Considered Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
Read full review It's definitely better than other competitors because of one a better pool of candidates, who are well categorised and filtered, and the database is well updated. Also, it has a better UI with end to end hiring requirement management, that helps to make hiring faster and smarter. The UX though is a bit laggy, which can be improved
Read full review Return on Investment Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required. This has really given a good ROI overall. Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms. Read full review Positive impact. The tool has helped us in finding quality candidates for our hard to fill positions! Helps in “pipelining” even after we fill a position, we make a folder of prospective candidates that we find through the platform. This list is then revisited once we have additional positions! Outreach to global candidates. We have an office in Spain and we have found so many qualified candidates on the platform to fill those positions! Avni Shah Senior Talent Partner- HR Operations
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