Frill vs. productboard

Frill is well suited for beginner or mid-level startups looking to get customer feedback on their products. If a business has a really well-suited product pipeline filled with features and is confused which one to build first, Frill is a really nice platform/product to have. You can get direct customer feedback and you can finally work on things that matter the most. It is less appropriate for someone who doesn't have a big product feature pipeline or roadmap in their mind.

Incentivized

productboard is a fantastic piece of software for capturing product insights. I use it frequently very week to update suggestions for the product for new features. I also use it for enhancement suggestions. When speaking to customers or prospects, if it comes to light that there are features or changes that they would like to see within our software, I log and record these through Insights. Its a great place to capture this information. It provides me a platform to ensure that this information is accurately captured and I can be confident that it will be addressed in an appropriate manner and not get ignored.

Incentivized

• The announcement section is really good. I can add images, edit the text and announce something important.
• The roadmap section where we could tag them as per the stage the feature is in. Example: In progress, shipped, etc.
• Ability for user to upvote on their favorite ideas.

Incentivized

• Roadmap Management - Add/update the existing roadmap
• Progress Tracking - Track development progress of various features on the roadmap
• Gathering insights - Connect different sources to gather insights into a feature on the roadmap.

Incentivized

• They could have added more functionality like ideas section. May be a dedicated section where people can share bugs.
• Ability to collect feedback from different sources.
• Product change log section could also be good to have.

Incentivized

• Far too expensive per seat
• No way to track/manage projects
• No way to abstract sets of features into larger buckets for high-level presentations

Incentivized

Support is awesome and very responsive

Incentivized

Productboard is leaner, easier to use, and cleaner than Aha! I switched from Aha! to productboard and did not regret the decision. Aha! may be better suited to larger operations or teams, but productboard is perfect for smaller teams and solo product managers.

Incentivized

• Direct customer feedback
• Working on features that matters the most
• Getting user validation instantly

Incentivized

• Handle better the needs/request of big customers
• Identify quick wins and big bets to positive impact the business
• Win time to report faster on roadmap to other stakeholders of the company

Incentivized