Gainsight CS vs. Survaider
Gainsight CS vs. Survaider
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
Survaider | Mid-Size Companies (51-1,000 employees) | Survaider is an online SaaS CEM platform which aims to let enterprises understand voice of customers and act on it, across all their business locations in real time. According to the vendor, Survaider applies machine learning and NLP techniques to let their customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms. Key capabilities include: - Identify key… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | $30 | ||||||||||||||
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More Pricing Information |
Gainsight CS | Survaider | |
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Top Pros | No answers on this topic | |
Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Gainsight CS | Survaider | |
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Small Businesses | Intercom Score 8.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | Survaider | |
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Likelihood to Recommend | 8.0 (224 ratings) | - (0 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | Survaider | |
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Likelihood to Recommend | Gainsight | Survaider No answers on this topic |
Pros | Gainsight | Survaider No answers on this topic |
Cons | Gainsight | Survaider No answers on this topic |
Likelihood to Renew | Gainsight | Survaider No answers on this topic |
Usability | Gainsight | Survaider No answers on this topic |
Performance | Gainsight | Survaider No answers on this topic |
Support Rating | Gainsight | Survaider No answers on this topic |
Online Training | Gainsight | Survaider No answers on this topic |
Implementation Rating | Gainsight | Survaider No answers on this topic |
Alternatives Considered | Gainsight | Survaider No answers on this topic |
Return on Investment | Gainsight | Survaider No answers on this topic |
ScreenShots | Gainsight CS Screenshots | Survaider Screenshots |