Gainsight CS vs. UnifiedVU Single Customer View
Gainsight CS vs. UnifiedVU Single Customer View
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
UnifiedVU Single Customer View | N/A | Single Customer View from UnifiedVU is a solution allows users to unify all their customer records into one UI. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Gainsight CS | UnifiedVU Single Customer View | |
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Top Pros | No answers on this topic | |
Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Gainsight CS | UnifiedVU Single Customer View | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | UnifiedVU Single Customer View | |
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Likelihood to Recommend | 8.5 (223 ratings) | - (0 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | UnifiedVU Single Customer View | |
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Likelihood to Recommend | Gainsight | UnifiedVU Ltd No answers on this topic |
Pros | Gainsight | UnifiedVU Ltd No answers on this topic |
Cons | Gainsight | UnifiedVU Ltd No answers on this topic |
Likelihood to Renew | Gainsight | UnifiedVU Ltd No answers on this topic |
Usability | Gainsight | UnifiedVU Ltd No answers on this topic |
Performance | Gainsight | UnifiedVU Ltd No answers on this topic |
Support Rating | Gainsight | UnifiedVU Ltd No answers on this topic |
Online Training | Gainsight | UnifiedVU Ltd No answers on this topic |
Implementation Rating | Gainsight | UnifiedVU Ltd No answers on this topic |
Alternatives Considered | Gainsight | UnifiedVU Ltd No answers on this topic |
Return on Investment | Gainsight | UnifiedVU Ltd No answers on this topic |
ScreenShots | Gainsight CS Screenshots | UnifiedVU Single Customer View Screenshots |