Gainsight CS vs. VEMT Experience & Loyalty Cloud
Gainsight CS vs. VEMT Experience & Loyalty Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
VEMT Experience & Loyalty Cloud | N/A | VEMT Experience & Loyalty Cloud is a CXM platform with 70+ compelling pre-configured end-to-end CX-Flows. The vendor says it is smart, easy-to-implement, and easy-to-update, and that it is designed to enable rapid implementation of high-conversion Customer Experience all along the customer journey. The product was built with a marketer-friendly no-code approach. It includes a fully-featured loyalty platform, CDP, coupons, personalized publishing and campaign integration. VEMT users can create… | N/A |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Top Pros | No answers on this topic | |
Top Cons |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Gainsight CS | VEMT Experience & Loyalty Cloud | |
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Small Businesses | Intercom Score 8.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | VEMT Experience & Loyalty Cloud | |
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Likelihood to Recommend | 8.5 (222 ratings) | - (0 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | VEMT Experience & Loyalty Cloud | |
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Likelihood to Recommend | Gainsight | VEMT No answers on this topic |
Pros | Gainsight | VEMT No answers on this topic |
Cons | Gainsight | VEMT No answers on this topic |
Likelihood to Renew | Gainsight | VEMT No answers on this topic |
Usability | Gainsight | VEMT No answers on this topic |
Performance | Gainsight | VEMT No answers on this topic |
Support Rating | Gainsight | VEMT No answers on this topic |
Online Training | Gainsight | VEMT No answers on this topic |
Implementation Rating | Gainsight | VEMT No answers on this topic |
Alternatives Considered | Gainsight | VEMT No answers on this topic |
Return on Investment | Gainsight | VEMT No answers on this topic |
ScreenShots | Gainsight CS Screenshots |