GCPay vs. Oracle Aconex

Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices

Incentivized

Large, Multi-Party Capital Projects
Scenario: Major construction or infrastructure projects involving owners, designers, multiple contractors, subcontractors, and regulators. Why Aconex Fits: Provides a neutral, single source of truth across many independent organizations. Strong permissioning and data ownership model builds trust between parties. Scales well to very high document volumes and long project durations. Example Use: Design development and construction documentation for a multi-year infrastructure project with hundreds of external users.

Incentivized

• Customer Service to us and our subcontractors is top rated!
• Ease of entering the SOV and invoices by the subcontractor
• Constantly listening to possible improvements and implementing lots of these suggestions.
• Can implement multiple levels of reviews of invoices and/or waivers

Incentivized

• The existence of insurance and permit tracking.
• Budgetary control measures and expense monitor.
• Job costing and logistical management.
• Skills and competencies improvement.

Incentivized

• When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
• That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.

Incentivized

• Sharing of projects comments and document can be more efficient.
• Estimation capabilities can be improved.
• The initial configuration can easily confuse the beginners.

Incentivized

Requires a better interface that allows you to find all tools in order to utilise all functions.

Incentivized

We liked what they had to offer and didn't look at other programs.

Incentivized

Aconex's document control workflow allows for multiple versions of the same revision, enabling markups to be seen and document history as appropriate. This is on par with SOLIDWORKS EPDM, and is by far better than InEight's TeamBinder, as the originator and uploader of the document are able to change the version without the need for an administrator.

Incentivized

• The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
• The number of errors saved by not completing invoices manually.
• The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors

Incentivized

• Reductions in print costs alone (subcontractor bid process) paid completely for the use of the product. Further benefits to all project participants included process streamlining and 100% access to all project documentation (Drawings, Specifications, Contracts, Notices of Change, Change Orders etc.) from any online source including mobile devices. Benefits probably accounted for 150% of product cost.
• Intangible benefits included reduced exposure to claims as a result of good (and agreed process tracking).

Incentivized