GCPay vs. Oracle Aconex

Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices

Incentivized

For outstanding project managing and operational assistance, Oracle Aconex is an incredible program. The budget that suits every project are met and followed. More so, Oracle Aconex takes the permits required, for instance, the insurance permit and the license tracking. The contractor management feature is also encoded on Oracle Aconex, making the investor and the contractor have the same objective.

Incentivized

• Customer Service to us and our subcontractors is top rated!
• Ease of entering the SOV and invoices by the subcontractor
• Constantly listening to possible improvements and implementing lots of these suggestions.
• Can implement multiple levels of reviews of invoices and/or waivers

Incentivized

• Time tracking functionality is amazing.
• All the features are easy and active.
• The Cloud services offered by Oracle Aconex is efficient.

Incentivized

• When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
• That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.

Incentivized

• Mail close out features.
• Document searching.
• Document selection for transmittal.

Incentivized

We liked what they had to offer and didn't look at other programs.

Incentivized

I am currently using file sharing such as Egnyte and ShareFile which are useful but don't have much of a transmittal or inmail functionality so I can't really speak to other products in the same league as Aconex. I don't typically like proprietary contractor solutions due to their non-neutrality and embedded agendas, which often are not consistent with the owner's interests.

Incentivized

• The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
• The number of errors saved by not completing invoices manually.
• The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors

Incentivized

• It has given excellent and fast ROI.
• Quick delivery of services to our organization.

Incentivized