TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genbook

    Score10 out of 10
    Small Businesses (1-50 employees)
    Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

    $25

    Per 1 user, Per month

    MeetFox

    Score8.1 out of 10
    N/AMeetFox is an appointment scheduling solution for businesses that want to scale their meetings. A suite of appointment scheduling, video calling, invoicing and payment processing features designed to make it easy for businesses to save time and automate tedious tasks. With customization options, an open API and full white label branding, MeetFox can be integrated into any website, application or workflow.

    $0

    per user/month

    Pricing
    GenbookMeetFox
    Editions & Modules
    Solo (annual)
    $25
    Per 1 user, Per month
    Team (annual)
    $49
    Per 2-5 users, Per month
    Company (annual)
    $83
    Per 6-12 users, Per month
    Free
    $0
    per user/month
    Pro
    $10
    per user/month
    Premium
    $35
    per user/month
    Offerings
    Pricing Offerings
    GenbookMeetFox
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.FREE users get unlimited scheduling and meetings with calendar sync, invoicing and payments for free, forever. PRO users get more branding options, greater customization and SMS notifications. PREMIUM users get group calling, meeting recordings and a complete white label experience. ENTERPRISE users get highly discounted pricing, priority tech support and live onboarding and team training.
    More Pricing Information
    Community Pulse
    GenbookMeetFox
    Considered Both Products
    Genbook
    No answer on this topic
    MeetFox
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    GenbookMeetFox
    Small Businesses
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GenbookMeetFox
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (5 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GenbookMeetFox
    Likelihood to Recommend
    Genbook
    I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
    Read full review
    MeetFox
    MeetFox offers two must-have services for the price of one. It has a good look and feel to the platform and is easy to learn not only from the subscriber side but for your customers. Plus, MeetFox is growing and open to customer feedback and suggestions. Clients love the meeting reminder notifications as well. A great product for coaching and consulting businesses!
    Incentivized
    Read full review
    Pros
    Genbook
    • Manufactured time for my more essential job duties as owner
    • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
    • Sifts out the not so serious purveyors of massage and keeps those that are.
    • Provides gift certificate purchase in increments or whole amounts. Saves me time.
    Incentivized
    Read full review
    MeetFox
    • Great price options.
    • Ability to coordinate calendars to video scheduling and web integration.
    • Logo and White label options.
    • Ability to set up various meeting types.
    • Ability to have small private group coaching calls.
    • Great video quality.
    • Easy to learn and easy user interface for clients.
    • Attractive email signature options.
    • Zoom integration for large meetings.
    • Ability to record meetings.
    • Timely meeting reminder notifications.
    Incentivized
    Read full review
    Cons
    Genbook
    • The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
    • Email to your book of business via Genbook is missing.
    Incentivized
    Read full review
    MeetFox
    • Increase bandwidth to accommodate groups larger than 15.
    • More options on customizing time availability for meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    Genbook
    No answers on this topic
    MeetFox
    I like what it provides for the price I pay.
    Incentivized
    Read full review
    Usability
    Genbook
    Genbook is an amazing online platform and easy to use and work with on the go.
    Incentivized
    Read full review
    MeetFox
    MeetFox gives me all that I need at an affordable price for where my business needs are at the present. In time as I grow, I will reevaluate based on how MeetFox grows.
    Incentivized
    Read full review
    Support Rating
    Genbook
    Always friendly and quick to respond.
    Incentivized
    Read full review
    MeetFox
    My onboarding experience was great and answered all my questions.
    Incentivized
    Read full review
    Implementation Rating
    Genbook
    amazing work
    Incentivized
    Read full review
    MeetFox
    Not really. It was pretty thorough for me and my skill level.
    Incentivized
    Read full review
    Alternatives Considered
    Genbook
    AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
    Incentivized
    Read full review
    MeetFox
    I think MeetFox provides an outstanding combination of two separate platforms I need for my business into one easy-to-use platform. As a startup coaching business, MeetFox saves me money and time by learning one platform that provides two key features necessary for me to provide an intimate and affordable coaching service. It may not be as robust as acuity or zoom but it meets my needs for where I am. I highly recommend checking it out if you want scheduling and video conferencing on a combined platform. Plus you can’t beat the price!
    Incentivized
    Read full review
    Return on Investment
    Genbook
    • Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
    • People can book at all hours of day or night.
    Incentivized
    Read full review
    MeetFox
    • Combined two subscription services into one saving me time and money.
    • Ability to offer my clients an intimate connection with coaching meetings.
    • Allows me the versatility I need to create multiple meeting types and coordinate all my meetings.
    • Is simple to set up and easy to use.
    Incentivized
    Read full review
    ScreenShots

    Genbook Screenshots

    Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture

    MeetFox Screenshots

    Screenshot of Schedule appointments and organize team meetings with ease on any device.Screenshot of Run video calls in any browser with a simple link.Screenshot of Create appointments types and add booking forms to streamline your meetings.Screenshot of Connect your calendar to determine your availability  and receive notifications whenever an appointment is booked.Screenshot of Charge for your bookings and receive instant payments.Screenshot of Include personalized confirmation messages with automatic Email and SMS reminders.