Genbook vs. Schedulicity

I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.

Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.

Incentivized

• Manufactured time for my more essential job duties as owner
• It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
• Sifts out the not so serious purveyors of massage and keeps those that are.
• Provides gift certificate purchase in increments or whole amounts. Saves me time.

Incentivized

• Your access data is stored in a secure environment.
• Ease of use to make transfers at the entrance and exit.

• The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
• Email to your book of business via Genbook is missing.

Incentivized

• no text confirmations about bookings (only email is available)
• sometimes a little buggy with booking (we've had a double booking)
• looks can be improved (UI refresh, perhaps?)

Incentivized

Genbook is an amazing online platform and easy to use and work with on the go.

Incentivized

Always friendly and quick to respond.

Incentivized

The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.

Incentivized

amazing work

Incentivized

AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.

Incentivized

This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.

Incentivized

• Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
• People can book at all hours of day or night.

Incentivized

• It will allow you to present results to the worker and to the Inspection.
• Allows convenient application approvals.