GeneXus vs. Kissflow

Develop a large and complex product, integrated with multiple tourism service providers, reservation systems, and e-commerce sites, with constant needs to adapt to changes and innovation in business and technology, with a small development team that must have a lot of business knowledge

We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.

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• It allows to focus on the solution instead of seeing technical or implementation limitations as it is multiplatform.
• Development times are shorter due to its easy implementation and on the same platform manage the database, services and front.
• Being multiplatform allows us to implement the solution in different technologies.

• They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
• Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
• Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
• Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.

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• Some errors at building time that are difficult to figure out. In the deployment and executions, sometimes you get errors not easy to figure out.
• Now it's fast, but when you create a large solution, it slows down.

• Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
• Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.

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Really love the product. Was pleasantly surprised that it has been easy to use for parents

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Usability of the tool by a developer who is well trained in the use of GeneXus and with good judgment is excellent. It allows them to know good practices in the generation of code for the database as well as for the backend and the frontend. It allows us to achieve better standardization within the development team and to present solutions and solve complex problems in a very simple way.

The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker

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Sometimes the support takes a little while, but in the end they always have good answers and the people who answer you are very prepared even for questions outside of GeneXus.

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I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!

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GeneXus has a wider approach in terms of the platform it supports. It has been in the market evolving with technology changes for more than 30 years. It has a better business model for the users, instead of charging for the amount of developments we make or the amount of users we have, it only charges per developer station.

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.

• Being able to work with a multidisciplinary but small team of professionals with a lot of focus on the needs of the business
• GeneXus to take care especially the permanent evolution of the technology

• The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.