What users are saying about
4 Ratings
15 Ratings
4 Ratings
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Score 5.6 out of 100
15 Ratings
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Score 6 out of 100

Likelihood to Recommend

Geotab

Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it. I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.
Jess Pramov | TrustRadius Reviewer

Verizon Connect

Verizon Connect does provide the service we want, which is monitoring temperatures of food products in delivery vehicles. Temperature tracking in our facilities is easy since we have stationary networks and coolers, but moving vehicles provides a different challenge. Since we started using Telogis (before it became Verizon Connect), we have been able to keep track of these temperatures.Aside from this, Verizon Connect feels like many other bloated poorly designed business services. It does what it says, but design gets in the way of usability and the whole thing feels like it's built to sell you higher levels of service.
Anonymous | TrustRadius Reviewer

Pros

Geotab

  • I appreciate the breadcrumb reporting and the ability to see specific data points every second.
  • The accident reconstruction is a great tool.
Jess Pramov | TrustRadius Reviewer

Verizon Connect

  • Tracking vehicle maintenance because it's easier for me to track maintenance with the software than the employees.
  • Track the installer's location. Saves time being able to route an installer to a needed job.
  • Daily Routing, we don't use this, but I sure wish we did.
Mike Hartzog | TrustRadius Reviewer

Cons

Geotab

  • The UI is very clunky.
  • Reporting and dashboards are not intuitive.
  • The UX leaves a lot to be desired.
Jess Pramov | TrustRadius Reviewer

Verizon Connect

  • Contractor install is very cumbersome, inconvenient, and causes downtime.
  • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
  • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
  • Lots of problems are "sent to development."
Anonymous | TrustRadius Reviewer

Support Rating

Geotab

No score
No answers yet
No answers on this topic

Verizon Connect

Verizon Connect 8.3
Based on 13 answers
Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Geotab

I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.
Jess Pramov | TrustRadius Reviewer

Verizon Connect

We did not go with Azuga, but we are with OneStepGPS and it has been great. They are much easier to work with, their GPS detail has been fantastic, and the pricing is more on par with the rest of their competitors.
Anonymous | TrustRadius Reviewer

Return on Investment

Geotab

  • Tracking has allowed us to recover assets from exited employees saving us about $500k.
  • While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition.
Jess Pramov | TrustRadius Reviewer

Verizon Connect

  • Costly compared to other GPS programs.
  • Tied to long term contracts. Representatives do not know how to cancel service.
  • Must wait until the end of the contract to request cancellation. If you miss date, you are tied to another 3 years.
MARY GUNN | TrustRadius Reviewer

Pricing Details

Geotab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Geotab Editions & Modules

Additional Pricing Details

Verizon Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Verizon Connect Editions & Modules

Edition
Verizon Connect$40.001
  1. per vehicle/per month
Additional Pricing Details

Add comparison