Get Beyond vs. Vend

It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part). We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time. It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.

Incentivized

Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.

Incentivized

• Easily add and track inventory items
• Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
• Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
• Very easy to learn and train new employess

Incentivized

• Retail sales
• Inventory management
• Sales and promotions
• Reporting

Incentivized

• Some custom reports can have errors in our register system is altered (time punch edits).
• Exports can't be customized by font style or size, and must be done within Excel.
• Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.

Incentivized

• It would be nice to have alternate ways to adjust prices

Incentivized

We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.

Incentivized

Not much support needed but they were fast and helpful when it was.

Incentivized

PeachWorks is far more comprehensive than TouchBistro. TouchBistro is more focused on allowing customers to take orders tableside. This is an important strategic initiative by many of our franchisee clients but we have found that the software is fairly limited beyond this functionality. TouchBistro does not integrate into the entire restaurant's operations so a restaurant must also purchase and install additional software.

Incentivized

Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.

Incentivized

• On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
• On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
• On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year

Incentivized

• Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
• The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.

Incentivized