GetResponse vs. Systeme.io

GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.

Incentivized

I can NEVER recommend Systeme.io. I paid in full for 1 year in January hoping I can have my funnels and my blog transferred by the end of the month. After all, they claimed in their website that on average, migrations takes 17 days. BUT No! Today, on September 10th, my migration is still not complete! My content is not transferred, I'm unable to use the service. I asked for a refund in the beginning of September, because over 9 months later they have not completed the job, preventing me to use the service properly. They said no and kept my money. You would think that at least hurry up to complete the migration faster and not frustrate the customer further? NO! My content is still not transferred (Sep 10) And their excuse for the delay: it's my fault! From May 17th to Jul 10 I did not reply to their last email (which contained no questions btw), so they canceled the migration. Why the transfer was not complete from January to May 17? Why they did not finish it from Jul 14 to September 10th? They don't like to talk about that. It is my fault and they don't take responsibility

• Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
• List building—GetResponse is ideal for setting-up and using any number of segmented lists/
• Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
• Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.

Incentivized

• The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
• The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.

Incentivized

As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question

I found that plenty of features were missing and I had to make plenty of compromises. Building Funnels was easy and intuitive. Blog articles and Emails - were a nightmare to handle. Basic functionalities were missing.

Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher

Incentivized

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.

Incentivized

• Only negative. They cleaned our entire contact list.
• We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
• They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.