GFI Systems vs. Oracle CRM On Demand

When our client wants to host email onsite, not in the cloud, our go-to is GFI Systems MailEssentials. You can set up allowed or blocked emails based on many parameters. The quarantine feature is easy to manage. Sometimes it "catches" too many emails. Easy to fix, though! GFI Systems LanGuard is so comprehensive that initial scans take forever to run! But it is so comprehensive that it catches *everything*! Not just viruses, and lack of updates--it catches things in the endpoint's registry. And provides the full information on the endpoint in order to identify and fix it. Thanks, guys for great products!

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I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.

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• Security is their main focus and they do an excellent job providing users the ability to use all tools in one product.
• Their reports are very detailed and have the option to auto email key people with executive reports to keep track of vulnerabilities and patch status.
• Keeping costs low, no other company could offer as much as they do for everything they offer.

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• Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
• It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
• Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.

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• GFI Systems MailEssentials would be nice to have the possibility to block emails from overseas. Make that customizable, too!
• Have a "lite" version of GFI Systems LanGuard so we can do a quick check, if we would like to
• How about a special "partner" phone number for support? One where a partner can access support more quickly?

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• The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
• The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.

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Because am using oracle last 3 years and it’s great

Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.

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The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.

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As am using oracle very much satisfy.

With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.

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GFI Systems MailEssentials is easier to use and much less expensive.

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MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.

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• GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
• For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
• It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.

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• This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info