TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Giftbit

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A

    Guusto

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Guusto helps HR leaders build recognition programs for frontline and office employees, so people feel inspired to do their best and never want to leave. Recipients get to choose where to redeem from thousands of merchant locations, and one day of clean water is donated with every gift sent makes a positive social impact. There are no markups, unclaimed rewards are credited back in full, and it’s free to get started.

    $0

    per month

    Pricing
    GiftbitGuusto
    Editions & Modules
    No answers on this topic
    Individual
    $0
    Essential
    $2.25
    per month per user
    Premium
    $3.50
    per month per user
    Offerings
    Pricing Offerings
    GiftbitGuusto
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Contract minimums may apply.
    More Pricing Information
    Best Alternatives
    GiftbitGuusto
    Small Businesses
    Growave
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Bonusly
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Achievers
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GiftbitGuusto
    Likelihood to Recommend
    9.4
    (10 ratings)
    9.7
    (10 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GiftbitGuusto
    Likelihood to Recommend
    Giftbit
    It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
    Incentivized
    Read full review
    Guusto
    We held a balcony decorating contest and residents were rewarded with the ability to quickly and easily select the gift card that best suited their needs. I was awarded a gift card for performance at work and was to access the reward quickly. In both cases, it was easy and seamless for both sender and receiver.
    Incentivized
    Read full review
    Pros
    Giftbit
    • Sending mass brand-templated gift cards
    • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
    • Showing metrics for gift cards
    Incentivized
    Read full review
    Guusto
    • Wide Variety of options on which to use the allotted gift card.
    • Easy method of delivery (e-mail).
    • Can choose whether to have the manager make the allocations, or allow team members to send them directly.
    Incentivized
    Read full review
    Cons
    Giftbit
    • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
    Incentivized
    Read full review
    Guusto
    • Research demographics on variety of stores.
    • I am in a very remote location most of the shops are an hour away.
    • Gas cars would be amazing.
    • Visa option would be great.
    Incentivized
    Read full review
    Support Rating
    Giftbit
    When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
    Incentivized
    Read full review
    Guusto
    No answers on this topic
    Alternatives Considered
    Giftbit
    I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
    Incentivized
    Read full review
    Guusto
    Ease of setup and use is the first and foremost thing that appealed to us to use Guusto. Employees had to sign up for Guusto which was a smooth process. Then the wide variety of Gift card selections played another key role in choosing Guusto over the other vendor. Smooth transitioning and setting up with our organization are the key benefits which helped us choose Guusto.
    Incentivized
    Read full review
    Return on Investment
    Giftbit
    • We now have an easy way to do these fulfillments
    • It's easy to set up an account
    • It alleviates privacy issues on our end
    Incentivized
    Read full review
    Guusto
    • You can charge up your account for future use which is very handy, but if you're charging from a credit card, you'll want to load over $500 to avoid fees.
    Incentivized
    Read full review
    ScreenShots

    Guusto Screenshots

    Screenshot of Email ClaimScreenshot of Why Guusto