TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Giftbit

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A

    Vendasta

    Score9.8 out of 10
    N/AVendasta headquartered in Saskatoon provides a white-label local marketing platform aimed at agencies and marketers supporting brick and mortar franchises with local business online toolkits, and their platform that they describe as an end-to-end commerce platform designed for businesses at every stage of growth.

    $49

    per month

    Pricing
    GiftbitVendasta
    Editions & Modules
    No answers on this topic
    Startup
    $49
    per month
    Partner Strategy Consulting
    $150
    per session
    Additonal Markets
    $240
    per month
    Essentials
    $345
    per month
    Agecny Website
    $360
    one-time fee
    Growth
    $575
    per month
    Scale
    1,150
    per month
    Offerings
    Pricing Offerings
    GiftbitVendasta
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GiftbitVendasta
    Considered Both Products
    Giftbit
    No answer on this topic
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    GiftbitVendasta
    Small Businesses
    Growave
    Score9.7 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GiftbitVendasta
    Likelihood to Recommend
    9.4
    (10 ratings)
    9.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (2 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GiftbitVendasta
    Likelihood to Recommend
    Giftbit
    It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
    Incentivized
    Read full review
    Vendasta
    Vendasta is perfect for solo digital marketing agencies that are looking to scale up their business. I've already recommended them to several other marketers, and they profusely thanked me for doing so! As far as acquiring new customers, we've found Vendasta to be a perfect solution for businesses that do not have their own internal marketing department, typically SBAs that only have a Marketing Director, or even just the business owner who wears too many hats. When we've bumped into larger companies that already have their own marketing suite and software set up, then they're usually less interested in adopting our platform.
    Incentivized
    Read full review
    Pros
    Giftbit
    • Sending mass brand-templated gift cards
    • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
    • Showing metrics for gift cards
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Cons
    Giftbit
    • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
    Incentivized
    Read full review
    Vendasta
    • Their team is so large that sometimes I end up communicating with people who have no familiarity with BRN and our clients, so I end up having to repeat a lot of things to make sure we're on the same page.
    Incentivized
    Read full review
    Usability
    Giftbit
    No answers on this topic
    Vendasta
    The usability continues to improve. Adding a true mobile app for client use would be a great next step.
    Incentivized
    Read full review
    Support Rating
    Giftbit
    When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Alternatives Considered
    Giftbit
    I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
    Incentivized
    Read full review
    Vendasta
    I don't find anything in your listings that I have used. I have run ads myself. I have built websites myself. I have run email campaigns with other autoresponders myself. Vendasta beats all those.
    Incentivized
    Read full review
    Return on Investment
    Giftbit
    • We now have an easy way to do these fulfillments
    • It's easy to set up an account
    • It alleviates privacy issues on our end
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    ScreenShots