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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitHub Copilot

    Score8.6 out of 10
    N/AGitHub Copilot is presented as an AI pair programmer, that plugs into the user's editor. It then turns natural language prompts into code, offers multi-line function suggestions, speeds up test generation, filters out common vulnerable coding patterns, and blocks suggestions matching public code.

    $10

    per month

    LivePerson Conversational Cloud

    Score8.7 out of 10
    N/AThe LivePerson Conversational Cloud is a contact center solution used to create personalized, connected customer experiences across voice and messaging. The solution balances human agents, intelligent automations, and Conversational AI, across voice and messaging.N/A
    Pricing
    GitHub CopilotLivePerson Conversational Cloud
    Editions & Modules
    CoPilot for Individuals
    $10
    per month
    CoPilot for Business
    $19
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    GitHub CopilotLivePerson Conversational Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GitHub CopilotLivePerson Conversational Cloud
    Considered Both Products
    GitHub
    No answer on this topic
    LivePerson
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    GitHub CopilotLivePerson Conversational Cloud
    Contact Center Software
    Comparison of Contact Center Software features of GitHub Copilot and LivePerson Conversational Cloud
    Feature
    GitHub Copilot
    -
    Ratings
    LivePerson Conversational Cloud
    6.9
    1 Ratings
    20% below category average
    Agent dashboard00 Ratings8.01 Ratings
    Validate callers00 Ratings8.01 Ratings
    Outbound response00 Ratings8.01 Ratings
    Click-to-call (CTC)00 Ratings7.01 Ratings
    Warm transfer00 Ratings7.01 Ratings
    Call scripts00 Ratings6.01 Ratings
    Call tracking00 Ratings8.01 Ratings
    Multichannel integration00 Ratings5.01 Ratings
    CRM software integration00 Ratings5.01 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of GitHub Copilot and LivePerson Conversational Cloud
    Feature
    GitHub Copilot
    -
    Ratings
    LivePerson Conversational Cloud
    8.0
    1 Ratings
    4% below category average
    Quality management00 Ratings8.01 Ratings
    Call analytics00 Ratings8.01 Ratings
    Historical reporting00 Ratings8.01 Ratings
    Live reporting00 Ratings8.01 Ratings
    Customer surveys00 Ratings8.01 Ratings
    Customer interaction analytics00 Ratings8.01 Ratings
    Best Alternatives
    GitHub CopilotLivePerson Conversational Cloud
    Small Businesses
    No answers on this topic
    Zendesk Talk
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Enterprises
    No answers on this topic
    Bright Pattern Contact Center
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitHub CopilotLivePerson Conversational Cloud
    Likelihood to Recommend
    8.8
    (8 ratings)
    9.0
    (78 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (10 ratings)
    Usability
    8.8
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    GitHub CopilotLivePerson Conversational Cloud
    Likelihood to Recommend
    GitHub
    Copilit is fantastic at the following: 1. Solving simple, well-defined problems, such as implementing an algorithm, manipulating a data structure, or string manipulation and regex. 2. Implementing simple APIs that are mainly CRUD in nature, with moderate business logic inside them, which may involve some processing or passing the data through an algorithm. 3. Implementation of well-defined activities, such as implementing a connection to an Oracle DB using Hibernate or JDBC, or implementing boilerplate code for a backend service to listen to Kafka events. It is not that great when it comes to understanding and implementing code in a proprietary DSL. It struggles when implementing a major feature across a complex codebase. I believe developers should also adopt the trust-but-verify paradigm when expecting highly secure or regulated code from GitHub Copilot.
    Incentivized
    Read full review
    LivePerson
    Liveperson LiveEngage is good for larger deployments with lots of agents, and where the rollout plan is broad with respect to the visitors who you will be targeting. It allows you to manipulate more of the data for reporting than many other platforms. The premium cost and some drawbacks with configuring smaller groups might make it lose some appeal for smaller companies or deployments.
    Incentivized
    Read full review
    Pros
    GitHub
    • Make code development faster and quicker.
    • Helps write better code standards for projects.
    • Provide the latest functions from the technology.
    • Notifies about the deprecated functions.
    Incentivized
    Read full review
    LivePerson
    • Integrates very well with Salesforce, our CRM software. As we disposition calls, the notes automatically generate on my customer's accounts, saving me valuable steps in documentation.
    • Call metrics gathered in Tenfold are used for measuring productivity across all of the sales team. Reporting is done through Salesforce, once again speaking volumes of the integration capabilities.
    • The clarity and consistency of quality of calls are outstanding! Very little delay, static or feedback.
    Incentivized
    Read full review
    Cons
    GitHub
    • The only issue I faced is the context token size, it can be increase.
    • Sometime with agent mode it takes too much time, which can be reduced but I understand it also depends on the complexity of the given task.
    Incentivized
    Read full review
    LivePerson
    • There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.
    • It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be.
    • There are no skins, color options, customize options, or anything like that for the popup window. There is nothing you can do to affect how it looks, what information is on it, and where it is docked. Solve those three issues, and you have an amazing tool that is flexible and personable.
    Incentivized
    Read full review
    Likelihood to Renew
    GitHub
    No answers on this topic
    LivePerson
    LivePerson has been a great tool for our company and everything is customized. We can customize everything from the canned responses, operator surveys, and customer surveys. We receive a lot of positive information from our customers; and to be able to provide technical support of the website as well as status information for already placed orders is awesome
    Incentivized
    Read full review
    Usability
    GitHub
    I feel that GitHub Copilot's overall usability is good due to its tight integration with Visual Studio and the workspace. However, developers expect greater ease of use, as there is a learning curve to realize productivity gains with the tool fully. I think there is room for improvement in GitHub Copilot's UI integration within Visual Studio.
    Incentivized
    Read full review
    LivePerson
    No answers on this topic
    Alternatives Considered
    GitHub
    It is useful that copilot integrates so well with vscode, which is a very common IDE. I used Tabnine for a little while but it was not that intuitive, and did not seem as helpful as GitHub copilot was. I have enjoyed GitHub copilot a lot, especially the ease of hitting the tab key and seeing quick progress in my tasks.
    Incentivized
    Read full review
    LivePerson
    I find the ease of use of Tenfold to be advantageous to all other platforms. It also appears that as future needs change, Tenfold will allow me to continue to structure my workday around Tenfold but use it in different ways that would scale to any changes in my process.
    Read full review
    Return on Investment
    GitHub
    • Our ROI of the purchase of Copilot was met in less than a day. The timesave cannot be overstated
    • Programmer boredom/dissatisfaction is down because of less repetetive crud work.
    Incentivized
    Read full review
    LivePerson
    • This has definitely helped me monitor my own call volumes and helped me learn the best times to connect.
    • Tenfold has also saved me significant time using the 'click-to-dial' feature.
    • I still remain frustrated that some of the integration with Salesforce isn't as seamless as it could (or imi should) be; however overall it's still a valuable addition to my business tools.
    Incentivized
    Read full review
    ScreenShots