Giva Change Management vs. ServiceNow IT Service Management
Giva Change Management vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Giva Change Management | N/A | Giva is a help desk / customer service software company headquartered in Sunnyvale, California. Giva also offers their IT Change Management solution. Giva's dashboard, notifications and alerts keep users informed, to enable more peer reviews and collaboration around releases. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Giva Change Management | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Giva Change Management | ServiceNow IT Service Management | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Whatfix Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Whatfix Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Giva Change Management | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Giva Change Management | ServiceNow IT Service Management | |
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Likelihood to Recommend | Giva, Inc No answers on this topic | ServiceNow |
Pros | Giva, Inc No answers on this topic | ServiceNow |
Cons | Giva, Inc No answers on this topic | ServiceNow |
Likelihood to Renew | Giva, Inc No answers on this topic | ServiceNow |
Usability | Giva, Inc No answers on this topic | ServiceNow |
Reliability and Availability | Giva, Inc No answers on this topic | ServiceNow |
Performance | Giva, Inc No answers on this topic | ServiceNow |
Support Rating | Giva, Inc No answers on this topic | ServiceNow |
Online Training | Giva, Inc No answers on this topic | ServiceNow |
Implementation Rating | Giva, Inc No answers on this topic | ServiceNow |
Alternatives Considered | Giva, Inc No answers on this topic | ServiceNow |
Scalability | Giva, Inc No answers on this topic | ServiceNow |
Return on Investment | Giva, Inc No answers on this topic | ServiceNow |
ScreenShots |