Give Lively vs. Greater Giving

If you’re not using another service or CRM to manage online forms, then you’ll need something like Give Lively. However, there are so many products with robust feature lineups that can be used to centralize work efforts that a singularly faceted product falls flat.

Incentivized

For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.

Incentivized

• It’s an effective form for donations
• Integrates well with our payment processor stripe

Incentivized

• Website design is really easy and looks very professional.
• Data uploads and downloads are generally pretty easy.
• Process flows are nicely organized and easy for a non-technical person to figure out

• The reporting functionality leaves something to be desired. In my opinion, it's hard to find and confusing to understand what timeframe you’re looking at.
• It’d be nice to be able to customize export fields before download. There’s a lot of extra info provided to sift through.

Incentivized

• [I feel the] auction system is not as sophisticated as other systems
• Staff support structure
• Doesn't come out with updates very quickly [in my experience]

Incentivized

I feel this product is much less user friendly than others I’ve used in its place. I feel I spend too much time searching the overly complicated navigation menus and dealing with export cleanup.

Incentivized

Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!

Incentivized

Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.

I think Little Green Light will be a better alternative. We are currently building the online form so that our donation landing page can link directly with LGL and we’re hoping to cut Give Lively as the middleman platform out of our tech stack.

Incentivized

We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.

Incentivized

• It’s our current donation platform which is a huge benefit to have an online presence that doesn’t involve QR codes and Venmo accounts
• Expands constituents ability to give in other ways beyond cash or check donations

Incentivized

• The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
• We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
• The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics

Incentivized