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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glassbox

    Score6.3 out of 10
    Enterprise companies (1,001+ employees)
    Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time.N/A

    Google AdMob

    Score6.9 out of 10
    N/AAdMob is a mobile advertising platform acquired by Google in 2010.N/A
    Pricing
    GlassboxGoogle AdMob
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlassboxGoogle AdMob
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GlassboxGoogle AdMob
    Considered Both Products
    Glassbox
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    90%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    43 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    GlassboxGoogle AdMob
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Glassbox and Google AdMob
    Feature
    Glassbox
    9.6
    45 Ratings
    23% above category average
    Google AdMob
    -
    Ratings
    Responsive Design for Web Access9.844 Ratings00 Ratings
    Mobile Application9.943 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.444 Ratings00 Ratings
    Mobile App Analytics9.444 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Glassbox and Google AdMob
    Feature
    Glassbox
    9.5
    45 Ratings
    1% above category average
    Google AdMob
    -
    Ratings
    Click analytics9.945 Ratings00 Ratings
    Scroll maps9.344 Ratings00 Ratings
    Conversion tracking9.444 Ratings00 Ratings
    Goal tracking9.444 Ratings00 Ratings
    Funnel Analysis9.945 Ratings00 Ratings
    Session Recording and Replay9.445 Ratings00 Ratings
    User Segmentation9.445 Ratings00 Ratings
    Best Alternatives
    GlassboxGoogle AdMob
    Small Businesses
    Fullstory
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Contentsquare
    Score7.5 out of 10
    No answers on this topic
    Enterprises
    Contentsquare
    Score7.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlassboxGoogle AdMob
    Likelihood to Recommend
    9.9
    (46 ratings)
    2.9
    (12 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (15 ratings)
    3.0
    (1 ratings)
    User Testimonials
    GlassboxGoogle AdMob
    Likelihood to Recommend
    Glassbox
    I’ve found that Glassbox is particularly well-suited during marketing campaigns, because you can export and analyze data in real-time, track the campaign’s effectiveness, and gain immediate insight into how customers are interacting with your website. With these insights, we’re able to tweak campaigns on the fly to increase engagement and conversion rates. Similarly, since Glassbox allows us to monitor customer interactions in real-time, we gain immediate feedback on how our users are engaging with a new digital feature on our platform, for example. We can then quickly identify any usability issues or friction points, make adjustments in real-time to improve the user experience, and maximize the success of the new feature.
    Read full review
    Google
    Google AdMob is the best choice in my opinion for any developer or company looking for a reliable way to monetize their app traffic and generate revenue from relevant ads displayed inside their mobile app, and it can be easily integrated into any IOS or Android App.
    Incentivized
    Read full review
    Pros
    Glassbox
    • Enables businesses to immediately detect and resolve issues, through real-time monitoring and alerts.
    • Reduces abandonment rates by identifying the point of friction and making suggestions for how to resolve it.
    • Provides visual tools that show a user's clicks, scrolls, and hovers, offering loads of insight into customer behavior.
    Read full review
    Google
    • Provides a complete ad verification system.
    • Integration with Google Analytics.
    • Transmission customization
    • Ad network mediation is a great feature to manage many ad networks at the same time.
    Incentivized
    Read full review
    Cons
    Glassbox
    • It's a pretty powerful platform, and my sense is that most users don't utilize it to its fullest potential. Glassbox could help by offering a more comprehensive onboarding program (maybe even customized training sessions or live workshops tailored to the needs and use cases of FSIs)
    Read full review
    Google
    • Admob has very low prices for impressions or clicks on Android.
    • Admob has very low prices for impressions or clicks in many countries including Europe.
    • Admob is still having certain security issues: allowing sensitive ads on G rated apps.
    • Admob allows multiple-choice banners on G-rated apps while this is not allowed by policy.
    Incentivized
    Read full review
    Likelihood to Renew
    Glassbox
    The level of support from the Glassbox team and how much we have improved our conversion just after a few months
    Read full review
    Google
    No answers on this topic
    Usability
    Glassbox
    Glassbox is very easy to use, and with the AI features which it has inside, it has been very easy for us to not only find the relevant sessions but also summarize them and interact with the summary - so we now have all types of people in our org who use Glassbox - including those who are purely non-tech. Also, I must give a huge shoutout to our customer support team who have been instrumental in helping us get value from Glassbox
    Read full review
    Google
    hard to use, no support
    Read full review
    Alternatives Considered
    Glassbox
    Glassbox is a customer experience management platform that provides various tools to help organizations understand and improve the customer journey. There may be other products that offer similar capabilities, such as FullStory, UserTesting, and Clicktale. These products may provide similar features, such as session replay, advanced analytics, and integration with other tools. It is important for organizations to carefully evaluate the specific needs and goals of their business and choose a product that aligns with those objectives.
    Read full review
    Google
    No special reason for choosing Google AdMob. Out point is easy to gain appropriate knowledge from youtube.com and people who work with us. We won't have another similar application so far. However, we feel it works well and makes us happy because of easy function and experience. So I recommend this if we need to apply this for our company activity.
    Incentivized
    Read full review
    Return on Investment
    Glassbox
    • Glassbox has really taken us to the next level in terms of customer sentiment analysis and informed decision-making. We're capturing 100% of customer sessions, and with Glassbox we're able to address hidden issues and make decisions that enhance the experience of our entire customer base, as opposed to just a select few. Our strategic decisions are now based on accurate, comprehensive data, and we're seeing the fruits of this. Our customers are more engaged (and more loyal), our conversion rates are climbing, and our business is growing.
    Read full review
    Google
    • Before I got into it my other friends told me there are way better Ad providers. But being a Google fan I still signed up.
    • Now I remember writing to AdMob, requesting them to give me earning rates... But they never replied. So zero return on investment. They just keep you guessing.
    Read full review
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