GlassManager vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GlassManager
Score 9.0 out of 10
N/A
GlassManager is a cloud-based software specially designed for glaziers. Users can create different types of Estimates, get Vendor Quotes, Create Glass drawings and share them with customers and field staff, send online approval links, schedule tasks linked to jobs for Field, Shop, and Office Staff. Mobile access for field staff to manage Timesheets and register hours in real-time and in the exact location for better field management. Access the software anytime anywhere using any smart…
$85
per month
Oracle CRM On Demand
Score 9.3 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
GlassManagerOracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GlassManagerOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GlassManagerOracle CRM On Demand
Features
GlassManagerOracle CRM On Demand
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
GlassManager
10.0
1 Ratings
26% above category average
Oracle CRM On Demand
-
Ratings
Accounts payable10.01 Ratings00 Ratings
Accounts receivable10.01 Ratings00 Ratings
Global Financial Support10.01 Ratings00 Ratings
Journals and Reconciliations10.01 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
Customer data management / contact management00 Ratings8.025 Ratings
Workflow management00 Ratings9.024 Ratings
Territory management00 Ratings8.024 Ratings
Opportunity management00 Ratings8.025 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings
Contract management00 Ratings9.024 Ratings
Quote & order management00 Ratings10.023 Ratings
Interaction tracking00 Ratings9.024 Ratings
Channel / partner relationship management00 Ratings10.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
Case management00 Ratings10.024 Ratings
Call center management00 Ratings10.023 Ratings
Help desk management00 Ratings9.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
Lead management00 Ratings8.024 Ratings
Email marketing00 Ratings9.022 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Task management00 Ratings9.023 Ratings
Billing and invoicing management00 Ratings9.022 Ratings
Reporting00 Ratings9.023 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Forecasting00 Ratings10.024 Ratings
Pipeline visualization00 Ratings6.623 Ratings
Customizable reports00 Ratings9.024 Ratings
Customization
Comparison of Customization features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Custom fields00 Ratings9.024 Ratings
Custom objects00 Ratings9.024 Ratings
Scripting environment00 Ratings5.820 Ratings
API for custom integration00 Ratings9.023 Ratings
Security
Comparison of Security features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
Single sign-on capability00 Ratings10.022 Ratings
Role-based user permissions00 Ratings9.025 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
9.0
18 Ratings
19% above category average
Social data00 Ratings9.018 Ratings
Social engagement00 Ratings9.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
Marketing automation00 Ratings9.022 Ratings
Compensation management00 Ratings9.020 Ratings
Platform
Comparison of Platform features of Product A and Product B
GlassManager
-
Ratings
Oracle CRM On Demand
9.0
18 Ratings
17% above category average
Mobile access00 Ratings9.018 Ratings
Best Alternatives
GlassManagerOracle CRM On Demand
Small Businesses
Zoho One
Zoho One
Score 9.5 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GlassManagerOracle CRM On Demand
Likelihood to Recommend
9.0
(1 ratings)
10.0
(26 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
GlassManagerOracle CRM On Demand
Likelihood to Recommend
Tech To U Inc.
Glassmanager is well suited for glazier's business, companies looking for billing software.
Read full review
Oracle
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Read full review
Pros
Tech To U Inc.
  • user-friendly interaction
  • work order management system
  • time and cost savings
  • staff has been helpful, responsive, and professional throughout our time together
Read full review
Oracle
  • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
  • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
  • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
Read full review
Cons
Tech To U Inc.
  • They need to integrate GlassManager with GnuCash. It is a free account management software.
Read full review
Oracle
  • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
  • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
Read full review
Likelihood to Renew
Tech To U Inc.
No answers on this topic
Oracle
Because am using oracle last 3 years and it’s great
Read full review
Usability
Tech To U Inc.
No answers on this topic
Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Read full review
Support Rating
Tech To U Inc.
No answers on this topic
Oracle
As am using oracle very much satisfy.
Read full review
Implementation Rating
Tech To U Inc.
No answers on this topic
Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Read full review
Alternatives Considered
Tech To U Inc.
We tried a few different software options before finding Glassmanager, but none of them had all the features we needed for our business. Glassmanager is amazing because it has everything we require, from creating quotes to managing materials—it takes care of everything. Plus, it works seamlessly with QuickBooks. We're really happy with Glassmanager and want to thank the Glassmanager team for their excellent work!
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Oracle
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
Read full review
Return on Investment
Tech To U Inc.
  • saves a lot of effort and time in our day-to-day routine
Read full review
Oracle
  • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Read full review
ScreenShots

GlassManager Screenshots

Screenshot of Reports & Dashboards
Have complete visibility into your business with a real-time dashboard and easy to produce reports that help you assess profitability and staff productivity.Screenshot of Mobile App
Field staff can view their task calendar, upload documents, images and notes to a project, estimate or work order.

Field staff can log time against jobs on their computer or mobile device while on site. Hours captured on billable projects are instantly calculated for future invoices. By tracking time against jobs, managers and owners can accurately measure profitability and staff productivity on every job.Screenshot of Job Management
GlassManager provides a consolidated view on every aspect of all jobs to increase efficiency and offer total visibility on your business. See project status, who’s been assigned, hours tracked and all documents associated with each job.Screenshot of Estimates & Quotes
Prepare accurate estimates and professional quotes quickly using pre-defined or the custom estimate templates. Descriptions of materials and services can be saved and repeatedly used to create consistency among staff from one quote to the next.Screenshot of Invoicing & Payments
Standardized material descriptions and hourly staff costs are automatically captured for invoicing so any employee can prepare professional invoices quickly so there aren’t delays to get paid. Input payments and have the ability to process multiple transactions.