TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GlassManager

    Score9 out of 10
    N/AGlassManager is a cloud-based software specially designed for glaziers. Users can create different types of Estimates, get Vendor Quotes, Create Glass drawings and share them with customers and field staff, send online approval links, schedule tasks linked to jobs for Field, Shop, and Office Staff. Mobile access for field staff to manage Timesheets and register hours in real-time and in the exact location for better field management. Access the software anytime anywhere using any smart…

    $85

    per month

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    GlassManagerOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlassManagerOracle CRM On Demand
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    GlassManagerOracle CRM On Demand
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    10.0
    1 Ratings
    26% above category average
    Oracle CRM On Demand
    -
    Ratings
    Accounts payable10.01 Ratings00 Ratings
    Accounts receivable10.01 Ratings00 Ratings
    Global Financial Support10.01 Ratings00 Ratings
    Journals and Reconciliations10.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.025 Ratings
    Workflow management00 Ratings9.024 Ratings
    Territory management00 Ratings8.024 Ratings
    Opportunity management00 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings
    Contract management00 Ratings9.024 Ratings
    Quote & order management00 Ratings10.023 Ratings
    Interaction tracking00 Ratings9.024 Ratings
    Channel / partner relationship management00 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management00 Ratings10.024 Ratings
    Call center management00 Ratings10.023 Ratings
    Help desk management00 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management00 Ratings8.024 Ratings
    Email marketing00 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management00 Ratings9.023 Ratings
    Billing and invoicing management00 Ratings9.022 Ratings
    Reporting00 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting00 Ratings10.024 Ratings
    Pipeline visualization00 Ratings6.623 Ratings
    Customizable reports00 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields00 Ratings9.024 Ratings
    Custom objects00 Ratings9.024 Ratings
    Scripting environment00 Ratings5.820 Ratings
    API for custom integration00 Ratings9.023 Ratings
    Security
    Comparison of Security features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability00 Ratings10.022 Ratings
    Role-based user permissions00 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data00 Ratings9.018 Ratings
    Social engagement00 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation00 Ratings9.022 Ratings
    Compensation management00 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of GlassManager and Oracle CRM On Demand
    Feature
    GlassManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access00 Ratings9.018 Ratings
    Best Alternatives
    GlassManagerOracle CRM On Demand
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlassManagerOracle CRM On Demand
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GlassManagerOracle CRM On Demand
    Likelihood to Recommend
    Tech To U Inc.
    Glassmanager is well suited for glazier's business, companies looking for billing software.
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Tech To U Inc.
    • user-friendly interaction
    • work order management system
    • time and cost savings
    • staff has been helpful, responsive, and professional throughout our time together
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    Tech To U Inc.
    • They need to integrate GlassManager with GnuCash. It is a free account management software.
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Tech To U Inc.
    No answers on this topic
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Tech To U Inc.
    No answers on this topic
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Support Rating
    Tech To U Inc.
    No answers on this topic
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Tech To U Inc.
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    Tech To U Inc.
    We tried a few different software options before finding Glassmanager, but none of them had all the features we needed for our business. Glassmanager is amazing because it has everything we require, from creating quotes to managing materials—it takes care of everything. Plus, it works seamlessly with QuickBooks. We're really happy with Glassmanager and want to thank the Glassmanager team for their excellent work!
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    Tech To U Inc.
    • saves a lot of effort and time in our day-to-day routine
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots

    GlassManager Screenshots

    Screenshot of Reports & Dashboards
Have complete visibility into your business with a real-time dashboard and easy to produce reports that help you assess profitability and staff productivity.Screenshot of Mobile App
Field staff can view their task calendar, upload documents, images and notes to a project, estimate or work order.

Field staff can log time against jobs on their computer or mobile device while on site. Hours captured on billable projects are instantly calculated for future invoices. By tracking time against jobs, managers and owners can accurately measure profitability and staff productivity on every job.Screenshot of Job Management
GlassManager provides a consolidated view on every aspect of all jobs to increase efficiency and offer total visibility on your business. See project status, who’s been assigned, hours tracked and all documents associated with each job.Screenshot of Estimates & Quotes
Prepare accurate estimates and professional quotes quickly using pre-defined or the custom estimate templates. Descriptions of materials and services can be saved and repeatedly used to create consistency among staff from one quote to the next.Screenshot of Invoicing & Payments
Standardized material descriptions and hourly staff costs are automatically captured for invoicing so any employee can prepare professional invoices quickly so there aren’t delays to get paid. Input payments and have the ability to process multiple transactions.