TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glean

    Score8.5 out of 10
    N/AGlean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.

    $12

    per month

    X1 Search

    Score10 out of 10
    N/AN/A

    $79

    per year

    Pricing
    GleanX1 Search
    Editions & Modules
    Glean for Individuals - Monthly
    $12
    per month
    Glean for Individuals - 1 Year
    $129
    one-time fee
    Glean for Individuals - 2 Year
    $245
    one-time fee
    Glean for Individuals - 3 Year
    $348
    one-time fee
    Glean for Individuals - 4 Year
    $439
    one-time fee
    Basic
    $79
    per year
    Offerings
    Pricing Offerings
    GleanX1 Search
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GleanX1 Search
    Considered Both Products
    Glean Technologies, Inc.
    No answer on this topic
    X1
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    GleanX1 Search
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GleanX1 Search
    Likelihood to Recommend
    8.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    GleanX1 Search
    Likelihood to Recommend
    Glean Technologies, Inc.
    When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!
    Incentivized
    Read full review
    X1
    No answers on this topic
    Pros
    Glean Technologies, Inc.
    • Single search capability across all systems
    • High accuracy of search results
    • Saves you time in day to day work
    • Offers customization with the homepage and go links
    Incentivized
    Read full review
    X1
    No answers on this topic
    Cons
    Glean Technologies, Inc.
    • The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.
    Incentivized
    Read full review
    X1
    No answers on this topic
    Usability
    Glean Technologies, Inc.
    I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean
    Incentivized
    Read full review
    X1
    No answers on this topic
    Alternatives Considered
    Glean Technologies, Inc.
    Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
    Incentivized
    Read full review
    X1
    No answers on this topic
    Return on Investment
    Glean Technologies, Inc.
    • Quickly able to find answers for customers allowing me to be more proactive with them
    • allows me to quickly access info for all follow up emails for customers
    Incentivized
    Read full review
    X1
    No answers on this topic
    ScreenShots