GoDaddy vs. IBM Cloud Managed Istio

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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Clearly, the [IBM Cloud Managed Istio] tool is very useful when you have multiple services and each service is connecting with other services through APIs in different networks. To manage this type of complex network, [IBM Cloud Managed Istio] is very useful. It comes with a license that can increase the billing of your project so make sure if your application network mesh, monitoring cannot be managed on your own then you can use it. If your application is not very complex then you have many tools available like Grafana, Prometheus, Sumo Logic, which you can integrate individually with your cluster and implement. In this type of scenario, it is better to not use [IBM Cloud Managed Istio] and it will serve your purpose as well.

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• Layers transparently onto existing applications
• Allows control of access and rules to be developed
• Creates metrics for usage

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• Some more functionalities added could improve it better.
• Better technical user guidance.

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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Training and usage support available

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• It reduced the complexity of network mesh (ingress/egress services).
• One tool with many solutions. No need to integrate monitoring tools or notification tools.
• It reduced the number of lines of YAML code.
• It reduced the number of labor hours.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info