GoDaddy vs. OpenCart

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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OpenCart is best suited for business owners looking to sell their products online. Building an OpenCart website requires no or minimal coding knowledge. Being a self-hosted system, it is not recommended for people who have no hosting plan or have no experience in hosting websites so it would be better to go with another platform that is hosted elsewhere.

• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• OpenCart is well suited in cases where our eCommerce web development clients want a very specific design with very specific shopping cart functionalities.
• OpenCart is very flexible in its native ability to work with a wide variety of payment processors and payment gateways.
• OpenCart makes it both fast and easy to setup and configure a new shopping cart website, especially if you use one of the pre-made templates.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• It's a very buggy platform. Although OpenCart developers release new versions time to time after fixing bugs every version of OpenCart has a different type of bug.
• It should increase the security of the platform.

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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Honestly, when consulting my clients, I would always recommend WooCommerce over OpenCart. Although I've had clients that had existing OpenCart websites and they were fairly happy with them, making additions/changes/customizations from a developer standpoint was not the easiest compared to other systems. For very large shops, I always recommend Magento over anything else.

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• Clients loves the design which is easy to integrate to; you can integrate multiple themes.
• Overall user experience is good, so number of conversions is good.

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