GoDaddy vs. OVHcloud Public Cloud

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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For demo uploads or for production uploads of companies from different sectors looking for a "general computing" cloud solution, I think that OVH can be a good provider. However, for more delicate or advanced loads or for specific solutions of, for example, AI, OVH has a wide margin for improvement.

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• Price
• Quality hardware
• Quality network
• Administrative tools
• Range of products

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• Technical support
• Account support
• Billing support

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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Most notably OVHcloud [Public Cloud] has dedicated servers which are a different breed of product than Linode's flagship VPS servers, the unfortunate fact of the matter is that OVHcloud [Public Cloud] can provide a fully-dedicated server at a lower price point than Linode's virtual server. Even worse than that is that with a dedicated server from [OVHcloud Public Cloud] there is zero chance of "cpu theft" (aka, noisy neighbor) which is a very real problem at Linode (we would require multiple migrations every year for servers hosted at Linode that were experiencing cpu theft). In addition to the improvement in quality for network/hardware at OVHcloud [Public Cloud] with their dedicated server offering, their VPS servers are also highly competitive against Linode's VPS servers - in the 2 years we've used OVHcloud [Public Cloud] VPS's we've had zero downtime associated with OVH actions such as host-node reboots or cpu theft or host node upgrades, a stark difference compared to Linode which regularly experiences those types of downtimes and many more on a very regular basis.

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• Cost of virtual servers was reduced by 20% versus other VPS/Cloud providers.
• Cost of dedicated servers was reduced by 50% versus other dedicated server providers.
• Network speeds decreased considerably versus other providers.
• Network quotas improved considerably versus other providers (unlimited at OVH).
• Uptime has improved considerably which has improved client reputation.

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