GoDaddy vs. ShopBase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 7.3 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
ShopBase
Score 8.6 out of 10
Small Businesses (1-50 employees)
ShopBase is an e-commerce platform that allows the user to set up stores and sell online. The platform enables users to sell products and services on a website, take secure payments, and manage inventory. The vendor states ShopBase stands apart from other platforms mainly due to its focus on dropshipping, print-on-demand, and white label. ShopBase boasts more than 100,000 users coming from 100+ countries in the world.
$19
per month
Pricing
GoDaddyShopBase
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
BasicBase
$19
strore
StandardBase
$59
strore
ProBase
$249
strore
Offerings
Pricing Offerings
GoDaddyShopBase
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptional$19 per store
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
GoDaddyShopBase
Features
GoDaddyShopBase
Online Storefront
Comparison of Online Storefront features of Product A and Product B
GoDaddy
-
Ratings
ShopBase
9.4
1 Ratings
19% above category average
Product catalog & listings00 Ratings10.01 Ratings
Product management00 Ratings10.01 Ratings
Bulk product upload00 Ratings10.01 Ratings
Branding00 Ratings9.01 Ratings
Mobile storefront00 Ratings10.01 Ratings
Product variations00 Ratings8.01 Ratings
Website integration00 Ratings10.01 Ratings
Visual customization00 Ratings10.01 Ratings
CMS00 Ratings8.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
GoDaddy
-
Ratings
ShopBase
10.0
1 Ratings
27% above category average
Abandoned cart recovery00 Ratings10.01 Ratings
Checkout user experience00 Ratings10.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
GoDaddy
-
Ratings
ShopBase
10.0
1 Ratings
18% above category average
eCommerce security00 Ratings10.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
GoDaddy
-
Ratings
ShopBase
9.7
1 Ratings
23% above category average
Promotions & discounts00 Ratings10.01 Ratings
Personalized recommendations00 Ratings9.01 Ratings
SEO00 Ratings10.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
GoDaddy
-
Ratings
ShopBase
10.0
1 Ratings
22% above category average
Multi-site management00 Ratings10.01 Ratings
Order processing00 Ratings10.01 Ratings
Inventory management00 Ratings10.01 Ratings
Shipping00 Ratings10.01 Ratings
Best Alternatives
GoDaddyShopBase
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Ecwid by Lightspeed
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
10Web
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Score 5.5 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
Adobe Experience Manager
Adobe Experience Manager
Score 8.6 out of 10
IBM Digital Commerce
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Score 9.0 out of 10
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User Ratings
GoDaddyShopBase
Likelihood to Recommend
8.1
(57 ratings)
9.0
(1 ratings)
Likelihood to Renew
5.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Support Rating
10.0
(8 ratings)
-
(0 ratings)
User Testimonials
GoDaddyShopBase
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review
ShopBase
ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.
Read full review
Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
Read full review
ShopBase
  • Helpful materials
  • Supportive team
  • Affordable apps
Read full review
Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
Read full review
ShopBase
  • No free plan
  • Need more apps
  • Limited themes
Read full review
Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review
ShopBase
No answers on this topic
Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Read full review
ShopBase
No answers on this topic
Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
Read full review
ShopBase
No answers on this topic
Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review
ShopBase
Shopify apps are diverse but not consistent and costs a lot to build a store.
Read full review
Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
Read full review
ShopBase
  • Save lost sales
  • Reduce cost
  • Take less time to manage
Read full review
ScreenShots