TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoFundMe Charity

    Score8.7 out of 10
    N/AGoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.N/A

    Blackbaud TeamRaiser

    Score10 out of 10
    N/ABlackbaud's TeamRaiser is a peer-to-peer fundraising platform, support event fundraising with registration, analytics, and campaign management tools.N/A
    Pricing
    GoFundMe CharityBlackbaud TeamRaiser
    Editions & Modules
    Free
    1.9% + 0.30 processing fees
    per transaction
    Flex
    3% platform fees/2.2% + 0.30 transaction fees
    per transaction
    No answers on this topic
    Offerings
    Pricing Offerings
    GoFundMe CharityBlackbaud TeamRaiser
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoFundMe CharityBlackbaud TeamRaiser
    Considered Both Products
    GoFundMe
    No answer on this topic
    Blackbaud
    Chose Blackbaud TeamRaiser
    While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
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    GoFundMe CharityBlackbaud TeamRaiser
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    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoFundMe CharityBlackbaud TeamRaiser
    Likelihood to Recommend
    8.8
    (3 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    6.9
    (3 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    GoFundMe CharityBlackbaud TeamRaiser
    Likelihood to Recommend
    GoFundMe
    GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
    Incentivized
    Read full review
    Blackbaud
    TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.
    Read full review
    Pros
    GoFundMe
    • Peer-to-peer fundraising
    • Fundraising pages
    Incentivized
    Read full review
    Blackbaud
    • Offers the ability to really customize a campaign on TeamRaiser.
    • Provides milestones/badges that can be earned for participants.
    • Provides custom pages that can be easily linked to a campaign.
    • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
    • Has a big support community.
    Incentivized
    Read full review
    Cons
    GoFundMe
    • Need a clearer picture of your campaign status, especially around publishing (making it live).
    • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
    Incentivized
    Read full review
    Blackbaud
    • Too many options so it can be hard to navigate.
    • Requires a deeper HTML understanding to really get the most out of it.
    • Would be better if the interface was similar to other original Blackbaud products.
    Read full review
    Likelihood to Renew
    GoFundMe
    No answers on this topic
    Blackbaud
    Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.
    Read full review
    Usability
    GoFundMe
    GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
    Incentivized
    Read full review
    Blackbaud
    It can be overly complex and requires a deeper HTML understanding than most outside of IT have.
    Read full review
    Support Rating
    GoFundMe
    Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
    Incentivized
    Read full review
    Blackbaud
    Great and easy to access to get support to resolve issues immediately.
    Read full review
    Implementation Rating
    GoFundMe
    No answers on this topic
    Blackbaud
    Having a better understanding of product and objectives prior to implementation would lead to more success.
    Read full review
    Alternatives Considered
    GoFundMe
    Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
    Incentivized
    Read full review
    Blackbaud
    While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
    Incentivized
    Read full review
    Return on Investment
    GoFundMe
    • Brought in new donors from outside our solicitation area.
    • Appeals to younger audiences.
    • Great way to include client testimonials and stories.
    Incentivized
    Read full review
    Blackbaud
    • Introduced our constituents to DIY fundraising.
    • Provided another revenue stream that provides nearly $100,000 extra a year.
    • Gets our constituents involved in the cause in another way.
    • We've found a niche by using TeamRaiser in companies.
    • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
    • Seen returning participants raise more money year-after-year.
    Incentivized
    Read full review
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